AWS Cloud Engineer - Western Visayas, Philippines, Iloilo, Pilipinas - Reed Elsevier Philippines

Paglalarawan

The AWS Cloud Systems Engineer is primarily responsible in ensuring service availability, quality, performance and cost effectiveness.

QUALIFICATIONS:

• A bachelor's degree (Information Systems, Computer Science/Engineering) or equivalent experience.
• Minimum 2-3 year experience in IT Industry or related field.
• Must have an experience in supporting huge cloud infrastructure (numerous cloud-hosted applications and servers).
• At least 1 - 2 years of experience in Cloud concepts and technologies (AWS)
• At least 1 year of experience in Unix/Linux, Windows server operating systems.
• Knowledgeable in using IT Service Management systems (ServiceNow, Freshservice and the likes)
• Solid interpersonal, proactive, teamwork, communication and follow up skills (verbal and written) required with different levels of hierarchy.
• Ability to monitor, define, analyze and resolve issues both effectively and efficiently in a high pressure production environment.

ACCOUNTABILITIES:

• Responsible in working closely with All other teams across the Platform to lead in incident management in Production including Certification and Development environments to optimize performance and security on our infrastructure. Responsible for both maintaining site reliability and Service deployments of Business products. Facilitate service monitoring, application upgrades, building infrastructure enhancements, and managing ongoing tasks.
• Create processes designed to measure system effectiveness and identify areas for improvement. Stay abreast of new technologies in the field and provide recommendations to organizational management on new solutions. Oversee the selection of orchestration tooling, as well as compliance audits and reporting. May be responsible for identifying, correcting, and enhancing important software tools. Seek ways to enhance systems operations, with a focus on automation and minimizing cost.
• Real-time and proactive monitoring of logs and application performance
• System Administration and Operations in Production
• Incident and Change Management, Service Catalog / Service Task Fulfillment
• Responsible for Problem Management - Problem identification, predictability, prevention and detection that will help to improve Availability and Reliability of the application
• Status Reporting
• Build / Bake / Deployments and Releases in CERT and PROD Environment for New Lexis Platform Applications and Services in Minor, Major and Emergency Releases
• Service Restoration
• Other duties as assigned.