Customer Care and Documentations Manager - Makati - PHirst Park Homes by Century Properties Group, Inc.

PHirst Park Homes by Century Properties Group, Inc. Makati

2 araw ang nakalipas

Real Estate

Paglalarawan

OVERVIEW:

A Customer Care and Documentations Manager's role will provide convenience to the buyers by giving them proper updates on their accounts as they go through the processes of reservation, booking, loan take out, house turnover up to the title transfer. He/she must ensure that buyers are well-guided in their buying experience by giving them account updates and addressing concerns and queries.

The position plays a key role in maintaining client satisfaction, ensuring compliance with Philippine real estate regulations, and facilitating seamless title transfer and loan documentation processes.

JOB SPECIFICATIONS:

Qualifications

With at least 5-7 years of managerial experience relevant to customer care and sales documentation in a real estate industry.
Graduate of Bachelor's degree in Business Administration, Management, Economics, Psychology or its equivalent.
Candidates with Post-Graduate degree have an advantage.

Knowledge

Applicable Real Estate policies and standard practices
Systems applications suitable for real estate.
Previous experience in using CRM related programs would have an advantage.
MS Office applications (Excel, Powerpoint and Word)

Skills

Leadership and Management skills
Problem solving and decision-making skills
Project Management
Have demonstrated excellent client management, customer service and communication skills

WORK RISK FACTORS:

This role will be based in the head office in Makati.
Full On-Site reporting

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