Customer Experience Executive - Quezon City
3 linggo ang nakalipas
Job summary
The Customer Experience Executive will be responsible for handling customer service inquiries via phone and/or email. This includes account maintenance payment schedule movement order declines waive/refund fees etc.The primary responsibility is to respond to customer service inquiries via phone and/or email.Responsibilities
- Probe CX Compliance: Ensure a safe healthy sustainable workplace for all employees contractors report workplace hazards provide a safe positive workplace.
- Actively contribute to Probe's commitment to fostering a respectful inclusive workplace by taking proactive measures to identify eliminate harassment in any form.
- Act ethically with integrity honesty trust uphold Probe's compliance culture maintain highest standards business conduct.
- Complete all necessary training requirements professional development opportunities comply Privacy Data Protection Information Security policies handling personal data uphold high standards data protection security fraud prevention employment course actions passwords one time passwords MFA anyone colleagues supervisors client staying alert suspicious calls chats emails asking account personal login information clicking links.
Paglalarawan ng trabaho
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Mga katulad na trabaho
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3 linggo ang nakalipas
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