Wala nang mga aplikasyon ang tinatanggap para sa trabahong ito
- Developing CRM strategy
- Designing interventions to drive customer acquisition / customer engagement
- Managing full spectrum of Sales/ Marketing program execution from strategy definition to technical delivery in Salesforce
- Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team
- Monitoring trends, analyzing data, to optimize sales & marketing programs
- Identifying process improvement opportunities
- Developing business case for CRM strategies, technology solutions
- Developing / supporting development of CRM/Martech platform technology
- Experience in designing / managing CRM with hands-on/functional consultant experience in Salesforce Sales/Service/Marketing Cloud implementation with deep functional, industry and client facing experience
- Should be certified in Salesforce across different Salesforce Clouds
- Should have experience in Salesforce multi-cloud implementation
- Experience with CRM, Marketing software, Channel integration, Real Time Decisioning is desirable.
- Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel
- Experience managing CRM Programs for large, complex clients with proficiency in measurement and operations
- Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore
- Ability to establish and build on working relationships effectively
- Hands-on experience of salesforce
- Good Consulting experience is preferred
- Experience in working with middle to senior management levels within existing organization / client organizations
- Excellent oral and written communication skills
- Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results.
- Highly organized, proven ability to develop efficient processes that elevate team performance and drive results
- Proven success in navigating global matrixed environments and / or experience in client facing roles
- Ability to work effectively in a remote, virtual, global environment
- Ability to work in a fast paced and unstructured environment
CRM Process Consultant - Pasay, Pilipinas - Neksjob Corporation
