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    Sr. Associate - Manila, Pilipinas - Cognizant Technology Solutions Philippines

    Cognizant Technology Solutions Philippines
    Cognizant Technology Solutions Philippines Manila, Pilipinas

    21 oras ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Job Description:

    • Lead the technical delivery of transforming the current Contact Center application from Pega CRM to D365 for BNYM client
    • Ensure the designs meet architecture and customer requirements for maximum utilization of Dynamics 365 capabilities
    • Provide technical leadership to the development team and offer mentorship throughout the project
    • Collaborate with other Dynamics 365 development teams for seamless integration and holistic project delivery
    • Contribute hands-on development work to the D365 solution within a dedicated Scrum Team
    • Engage with business stakeholders to gather requirements and assist in designing specifications
    • Work closely with end users to ensure a successful software development lifecycle

    Requirements:

    • Bachelor's Degree with a background in C# and ASP.NET development
    • Strong experience in MS Dynamics 365 CRM Online Platform and Omnichannel Customer Service configuration
    • Hands-on experience with PCF controls using React/FluentUI and integration with Dynamics Modal App
    • Proficiency in Microsoft Power Platform and Dynamics 365 Service module
    • Experience with Azure Technologies, including Function App and Dev Ops
    • Thorough understanding of MS Dynamics CRM Architecture and xRM applications
    • Knowledge of SQL Server, XML, XSLT, CAML, and other related technologies
    • Experience in web security, single sign-on, and advanced web development technologies
    • Ability to integrate Dynamics CRM with external applications like Outlook, SAP, and SharePoint
    • Previous experience in custom workflows, plug-ins creation, and integration solutions
    • Familiarity with Microsoft SQL Server Reporting Services and report integration with CRM
    • Full-time employment status with day job shifts and no travel required


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