Field Collection Specialist - Gumaca
Para lamang sa mga rehistradong miyembro Gumaca, Pilipinas
1 buwan ang nakalipas
* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
Job summary
Responsible for field collections, demand letter issuance, and repossession of delinquent accounts.
Responsibilities
- Visit assigned list of customers indicated in the Field Specialists (FS) daily itinerary and collect debt payments
- Issue receipts for payments received and remit them to authorized payment channels
- Assist in resolving customer concerns and queries regarding their accounts
- Secure Promise to Pay Letters or Voluntary Surrender Letters, if applicable, for customers unable to pay
- Update customer contact information accurately
- Remit all collections received after 3:00 PM to Sumishos account and secure duplicate copies of deposit slips with machine validation
- Counsel customers on managing their accounts and payment commitments
- File complaints and attend mediations as required
Paglalarawan ng trabaho
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