Voice Fulfillment Coordinator - Catarman, Cebu

Para lamang sa mga rehistradong miyembro Catarman, Cebu, Pilipinas

1 buwan ang nakalipas

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Job summary

We are seeking a skilled and enthusiastic Voice Fulfillment Coordinator to join our growing team in Catarman Liloan Cebu. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients through efficient and effective voice communication.

Responsibilities

  • Answering and managing inbound customer calls, responding to inquiries, and resolving issues in a timely and professional manner
  • Capturing and documenting customer information and details to maintain accurate records
  • Identifying and escalating complex or sensitive issues to the appropriate team members
  • Providing feedback and recommendations to improve customer experience and operational efficiency

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