Voice Fulfillment Coordinator - Catarman, Cebu
1 buwan ang nakalipas
Job summary
We are seeking a skilled and enthusiastic Voice Fulfillment Coordinator to join our growing team in Catarman Liloan Cebu. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients through efficient and effective voice communication.Responsibilities
- Answering and managing inbound customer calls, responding to inquiries, and resolving issues in a timely and professional manner
- Capturing and documenting customer information and details to maintain accurate records
- Identifying and escalating complex or sensitive issues to the appropriate team members
- Providing feedback and recommendations to improve customer experience and operational efficiency
Paglalarawan ng trabaho
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