Service Team Manager - Manila
1 linggo ang nakalipas
Job summary
The Thumbtack Service & Support Team brings the Thumbtack mission to life We focus on providing a great experience to our users through building customer loyalty and helping professionals grow their businesses.
The Service Team Manager will be heading a team of Service Advocates responsible for ensuring that all professionals get best-in-class support whenever they contact Thumbtack Service & Support by addressing their concerns correctly and accurately.
A Service Manager's main responsibilities are ensuring that the team runs smoothly, KPIs and individual targets are met, team members are engaged and live up to our Thumbtack values, company policies are implemented, and continuous improvement of operations and processes are ensured.
Paglalarawan ng trabaho
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