- Manage daily customer service operations and monitor service KPIs.
- Lead, train, and motivate the team to deliver consistent, high-quality support.
- Handle complex customer issues and build strong client relationships.
- Analyse service metrics and implement improvements to enhance customer experience.
- Collaborate with Sales, Operations, Supply Chain, and Finance teams to resolve issues and support business objectives.
- Proven experience in customer service leadership (preferably FMCG or retail).
- Strong knowledge of CRM systems (e.g., Pipedrive, Salesforce, HubSpot).
- Excellent communication, analytical, and problem-solving skills.
- Proficient in Microsoft Excel, PowerPoint, and reporting tools.
- Customer-focused, proactive, and able to lead effectively in a fast-paced environment.
-
MRO Customer Service Supervisor
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱1,200,000 - ₱2,400,000 (PHP) bawat taonAssist in generating department work instructions and guidelines. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment ...
-
Global HR Shared Services Associate Analyst
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱900,000 - ₱1,200,000 (PHP) bawat taonThe primary responsibility of this role is to ensure the smooth operation and maintenance of the Human Resource Management System (HRMS) along with other systems managed by the Workforce Administration team. As the initial point of contact for a globally distributed workforce, th ...
-
Line Engineer
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱40,000 - ₱60,000 (PHP) bawat taonThis is a full-time on-site role for a Line Engineer located in Tanauan. The Line Engineer will be responsible for overseeing the manufacturing process, ensuring equipment is operating efficiently, and troubleshooting any technical issues that arise. · Mechanical Engineering grad ...
-
Global HR Shared Services Administrator
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱900,000 - ₱1,200,000 (PHP) bawat taonThis role will provide HR administrative back office support including HR system on a day-to-day basis and contributing to the long-term development of HR Shared Service functions. · Bachelors Degree from an accredited institution · Good communication skills - both verbal and wri ...
-
Talent Acquisition Analyst
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Batangas ₱300,000 - ₱600,000 (PHP) bawat taonDesigns and implements recruiting strategies to attract and hire the best candidates, while growing a strong talent pipeline. · Graduate of Bachelor's Degree in Human Resources, Business Administration, or related field · 1-2 years of recruiting experience preferred · Ability to ...
-
Facility Assistant Manager
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan ₱960,000 (PHP) bawat taonDevelop/create construction annual/midterm plan activities in line with the set KPI by Section Manager/General Manager. Manage construction and projects based on cost, schedule, quality, safety and environment from start to completion. Confirm and approve activities to improve th ...
-
Production Department Head
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan ₱1,500,000 - ₱2,500,000 (PHP) bawat taonSetting department goals and objectives, managing budgets and financial planning, supervising staff and promoting professional development, ensuring compliance with company policies and regulations, collaborating with other departments and stakeholders, analyzing performance data ...
-
Sales Supervisor
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Batangas ₱1,200,000 - ₱2,400,000 (PHP) bawat taonLead a team of Field Executives to drive business growth and operational excellence in a designated territory. · Conduct in-depth territory analysis, including regulatory, economic, and competitive factors. · Develop and implement territory plans aligned with the Indirect Channel ...
-
Logistics Supervisor
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan ₱900,000 - ₱1,200,000 (PHP) bawat taonSupports logistics processes, activities, and customers for all modes of transportation. · Analyzing logistics plans and identifying opportunities for distribution quality improvement. · Coordinating the stock relocations and transfers related to the operations of logistics netwo ...
-
Timekeeper and Benefits Admin
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Cavite ₱900,000 - ₱1,200,000 (PHP) bawat taonThis role is responsible for accurately tracking employee work hours, managing timekeeping data for payroll, maintaining the timekeeping system, recommending necessary customizations, and supporting system changes. Additionally, the role administers employee benefits programs—inc ...
-
Senior Supervisor, Accounts Receivable
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱900,000 - ₱1,200,000 (PHP) bawat taonThe Collins Aerospace Finance Shared Service team is looking for a Credit and Collections Sr. Supervisor to lead a team of collections specialists. · Review teams assigned accounts to ensure timely collections of cash owed · Acts as a point of escalation for the team when engagem ...
-
Accounts Receivable Senior Analyst
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱900,000 - ₱1,200,000 (PHP) bawat taonWork alongside Global Financial Shared Services team to chase overdue debt and resolve queries. · Manage customer accounts and communicate with customers. · Investigate reasons for non-payment and resolve pricing/quality issues. · Liaise with internal teams to resolve queries. · ...
-
Senior Talent Acquisition Consultant
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱900,000 - ₱1,200,000 (PHP) bawat taonJoin a winning team as a Senior Talent Acquisition Consultant in Eaton's Corporation team based in Quezon or Tanauan, Philippines. We are looking for a fun and exciting team member who can develop and execute advanced sourcing strategies to identify and attract top talent. · Deve ...
-
BPI AIA
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan ₱192,000 - ₱216,000 (PHP) bawat taonWe help every Filipino family achieve financial security as we provide solutions to help customers live healthier, longer, and better lives. · Solicit new business, cross-sell and up-sell identified BPI AIA products to the bank's customer base · Establish, maintain, and grow rela ...
-
Senior Manager, Commercial Spares Administration
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱1,200,000 - ₱3,600,000 (PHP) bawat taonLead the Commercial Spares Administration Order Management function, empower a multi-shift team to deliver a first-class customer experience, motivate & coach a team of three supervisors & their teams to enhance technical skills, and increase overall business acumen. · Strong Lea ...
-
Industrial Engineer
4 linggo ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan ₱300,000 - ₱600,000 (PHP) bawat taonUnder the direct supervision of the IE Head/Manager, the Industrial Engineer is responsible for setting-up the standards for assembly time, material usage, manpower allocation, ergonomics standards, machine capacity including conversion loss and material throw-rate with the end v ...
-
Hourly Phone Screening Associate Analyst
1 buwan ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱900,000 - ₱1,200,000 (PHP) bawat taonAct as a liaison to the hourly production recruiters in North America. Provide recruiting support by phone screening candidates covering the basic and preferred qualifications, capturing compensation expectations, reviewing, and dispositioning resumes against basic qualifications ...
-
Customer Advisor
1 araw ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱250,000 - ₱500,000 (PHP) bawat taonAs a Customer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. · Graduate of any Bachelor's Degree course · With at least 3 years of combined sales and operations experience in bran ...
-
Production Senior Supervisor
1 linggo ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱900,000 - ₱1,200,000 (PHP) bawat taonManages and improves production operations to ensure safety of members, make high quality and profitable product. · Establishes budget control to manage waste and reduce production cost. · Arranges manpower with other section to prevent shortage especially on bottleneck process. ...
-
Global HRIS Associate
2 linggo ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱200,000 - ₱250,000 (PHP) bawat taonThis role will provide HR administrative back office support including HR system on a day-to-day basis and contributing to the long-term development of HR Shared Service functions. · ...
-
Anlyst, Customer Svc
1 linggo ang nakalipas
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon ₱1,200,000 - ₱2,400,000 (PHP) bawat taonPerforms duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer ...
Customer Service Manager - Tanauan - Spin Virtual Solutions Inc
Paglalarawan
Job Description
As a Customer Service Manager at SVS, you will lead the customer service team to ensure timely and efficient handling of customer enquiries, complaints, and order deliveries. You will focus on driving service excellence, improving customer satisfaction, and supporting management through data analysis and process improvements.
Key Responsibilities:
Qualifications & Skills:
-
MRO Customer Service Supervisor
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Global HR Shared Services Associate Analyst
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Line Engineer
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Global HR Shared Services Administrator
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Talent Acquisition Analyst
Para lamang sa mga rehistradong miyembro Tanauan, Batangas
-
Facility Assistant Manager
Para lamang sa mga rehistradong miyembro Tanauan
-
Production Department Head
Para lamang sa mga rehistradong miyembro Tanauan
-
Sales Supervisor
Para lamang sa mga rehistradong miyembro Tanauan, Batangas
-
Logistics Supervisor
Para lamang sa mga rehistradong miyembro Tanauan
-
Timekeeper and Benefits Admin
Para lamang sa mga rehistradong miyembro Tanauan, Cavite
-
Senior Supervisor, Accounts Receivable
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Accounts Receivable Senior Analyst
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Senior Talent Acquisition Consultant
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
BPI AIA
Para lamang sa mga rehistradong miyembro Tanauan
-
Senior Manager, Commercial Spares Administration
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Industrial Engineer
Para lamang sa mga rehistradong miyembro Tanauan
-
Hourly Phone Screening Associate Analyst
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Customer Advisor
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Production Senior Supervisor
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Global HRIS Associate
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
-
Anlyst, Customer Svc
Para lamang sa mga rehistradong miyembro Tanauan, Calabarzon
