Resource Planner - Taguig
2 linggo ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
+ Analyze historical data, call volume patterns, · and other relevant metrics to forecast future capacity needs · + Validate client forecasts and requirements · + Forecast full time equivalents (FTE) to meet targets based on analysis of front office and back office volume project ...
2 linggo ang nakalipas
We're looking for a Resource Planner to join our Workforce Team. · We immerse ourselves in your world with curiosity, · creativity, and innovation to deliver exceptional results. ...
1 buwan ang nakalipas
As a Resource Planner you use your expertise to produce short and long term plans for seat resources and for frontline team members. · ...
1 buwan ang nakalipas
Role and Key Responsibilities: · Prepare schedules based on client/business requirement. · Prepare efficient staffing models and analysis, to help leaders in decision making. · Manage agent preferences, time-off requests, shift bid process, trainings and overtime based on the int ...
1 araw ang nakalipas
The role of a Resource Planner involves preparing schedules based on client or business requirements and managing agent preferences and time-off requests. It also includes collaborating with various business units to ensure quality is met and reviewing current processes for effic ...
2 linggo ang nakalipas
This role is responsible for preparing schedules based on client/business requirements. The ideal candidate will have hands-on experience in any one or more WFM tools like IEX/eWFM/Genesys. · ...
2 linggo ang nakalipas
We are changing the way people think about customer service.We're looking for a Resource Planner to join our Workforce Team, · who supports IntouchCX's resource planning initiatives from a staffing point of view. · ...
1 buwan ang nakalipas
This is an on-site full-time role located in Taguig for a Lead - Capacity Planner. The company Everise is global and provides customer experience solutions. The job involves monitoring business performance metrics, optimizing capacity and production planning. · Expertise in capac ...
1 buwan ang nakalipas
This is an on-site, full-time role located in Taguig for a Lead - Capacity Planner. · The Lead - Capacity Planner will be responsible for monitoring and analyzing business performance metrics, optimizing capacity and production planning, and ensuring alignment with operational go ...
1 buwan ang nakalipas
As an WFM Business Partner you align workforce management strategies with overall business objectives. · ...
1 buwan ang nakalipas
We are looking for a detail-oriented and organized Scheduler/Planner to coordinate project timelines, · resources,and tasks across multiple teams. Key Responsibilities: · Developandmaintainproject schedules using software tools(e.g., MS Project Primavera Excel). · Coordinate with ...
1 buwan ang nakalipas
Legal Entity: IPG Mediabrands Philippines, Inc. (a member company of Omnicom Media Philippines) · WHO WE ARE · We are IPG Mediabrands, a CLIENT-FIRST, CONSULTING-LED, COMMUNITY-DRIVEN group of 18,000 media and marketing specialists in over 130 countries on a mission to ensure our ...
5 araw ang nakalipas
We are looking for a Performance Marketing Specialist who can join our KINESSO team. KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands. ...
1 buwan ang nakalipas
We are IPG Mediabrands a CLIENT-FIRST CONSULTING-LED COMMUNITY-DRIVEN group of 18000 media and marketing specialists in over 130 countries on a mission to ensure our clients win in the marketplace. ...
2 linggo ang nakalipas
Requirements · Proven work experience as a Project Coordinator or similar role like project management and PMO · Experience in project management, from conception to delivery · An ability to prepare and interpret flowcharts, schedules and step-by-step action plans · Solid organiz ...
1 araw ang nakalipas
As an WFM Business Partner you align workforce management strategies with overall business objectives. · ...
2 linggo ang nakalipas
· ACCOUNT DIRECTOR · The Client Services Department consists of strategic leaders & agency guardians that understand the business goals of their clients & the Agency. They constantly build new ways to solve problems & identify opportunities that would create solutions that would ...
1 linggo ang nakalipas
AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. · ...
1 buwan ang nakalipas
The O2C Team Lead is responsible for managing daily collection activities, providing support in driving the completion of assigned end-to-end billing process and developing strong stakeholder relationships. · ...
1 linggo ang nakalipas
Manage daily collection activities involving monitoring of team's tasks and provide support in driving the completion of assigned end-to-end billing process. · ...
1 buwan ang nakalipas