Customer Care Associate - Makati
1 buwan ang nakalipas
Job Summary
The Customer Care Associate manages complex customer complaints while safeguarding the Bank's reputation.
Responsibilities
- Handle escalated complaints referred by regulators, senior management, and internal units.
- Conduct thorough investigations of escalated cases by gathering data and coordinating with internal units.
Paglalarawan ng trabaho
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Mga katulad na trabaho
Manage and resolve complex customer complaints, requests, and inquiries in a fair and customer-centric manner while safeguarding the Bank's reputation. · ...
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