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    Chat/Email Representative - Pasig, Pilipinas - Datamatics Careers- Philippines

    Datamatics Careers- Philippines
    Datamatics Careers- Philippines Pasig, Pilipinas

    5 araw ang nakalipas

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    Paglalarawan

    Responsibilities:

    • Respond promptly and accurately to customer inquiries via email, chat, or social media.
    • Provide product information, order status updates, and other relevant inquiries.
    • Resolve customer issues and complaints to enhance satisfaction.
    • Handle customer requests such as orders, returns, and refunds.

    Skills/Ability:

    • Proficient in English, both written and verbal, with excellent communication skills.
    • Prior customer service experience, ideally in home furnishing.
    • Efficient handling of inquiries and issue resolution. Problem-solving ability and attention to detail.
    • Proficiency in multitasking and working in fast-paced settings.
    • Positive attitude and dedication to delivering exceptional service.
    • Flexibility to work varied hours, including evenings and weekends.
    • Knowledge of home furnishing products and design trends preferred.
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