Medical VA - Manila, Pilipinas - Global Medical Virtual Assistants

    Global Medical Virtual Assistants
    Global Medical Virtual Assistants Manila, Pilipinas

    Natagpuan sa: Trabajos diarios PH C2 - 1 linggo ang nakalipas

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    Paglalarawan

    A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.


    TASKS:

    • Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
    • Maintaining great phone etiquette
    • Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen
    • Verifying healthcare insurance coverage and eligibility
    • Providing administrative support that includes: a) data entry.
    b) appointment scheduling, c) email management, d) record management, e) and time-keeping

    • Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front desk triage
    Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers

    • Strictly adhering and complying with the HIPAA policy

    QUALIFICATIONS:

    • Must have excellent verbal and written English communication skills
    • At least 1 2 years of experience in a medical related background
    • Familiar with medical terminologies
    • A healthcare related degree is highly preferred
    • Intermediate skills with Google Workspace and/or Microsoft Office
    • HIPAA Certification is a plus
    • Strong attention to detail
    • Impartial
    • Highly organized
    • Computer savvy

    SYSTEM REQUIREMENTS:

    PRIMARY

    • Computer Processor: at least Intel Core i3 5th gen (2015 or later) AMD Ryzen 3
    • Computer Memory/

    RAM:
    at least 8.00 GB

    • Computer Operating System: at least Windows 10 / Mac OS Monterey
    • Headset: Any USB type headset with noise cancelling feature
    • Camera: Capable of a clear and crisp video output
    BACK-UP

    • Computer Processor: at least Intel Core i3 3rd gen (2015 or later) or similar
    • Computer Memory/

    RAM:
    at least 4.00 GB

    • Computer Operating System: at least Windows 10 / Mac OS Monterey
    • Headset: Any USB type headset with noise cancelling feature
    (Optional)