Customer Support Agent - Ortigas

This customer support agent role involves providing introductory information to customers, handling complaints, following up with clients to check their satisfaction levels, accessing databases for account information. · ...

We're hiring Customer Support Specialists to serve as the first line of communication for players around the world. You'll handle inquiries, solve problems, and help ensure that every player feels heard and supported. · Respond to player tickets, chats, or emails related to gamep ...

We are looking for an experienced and motivated Operations Team Lead to join our Insurance Account team. · ...

Leads and drives the team for continuous improvement towards set goals. Manage metrics and monitors team performance. · Responds timely and accurately to the escalations of the direct reports., Assist Level 1 support towards 1st time resolution including identifying need for call ...

We are seeking a proactive detail-oriented Real Estate Virtual Assistant to support a high-volume high-standards real estate agent. · This role is designed to free up the agent's time improve client experience and help scale operations and revenue in 2026 and beyond. · Key Respon ...

The Conversion Manager/Training Lead is responsible for driving outbound telemarketing performance within the Conversion department while owning all training,onboarding,and agent development functions. · ...

About the role · We are seeking a creative, detail-oriented Social Media Manager with experience supporting large real estate brokerages such as Keller Williams, Coldwell Banker, or similar firms. This role is ideal for someone who understands the fast-paced nature of real esta ...

This agent position supports the client organization in processing consumer and business KYC verification requests for the Client's card programs within the defined SLAs. Front-line agents must ensure that the client is compliant with issuing bank requirements for CIP/KYC using t ...

+ As a first line of defense this agent position supports client organization in assessing transaction-level risk types that include fraud money laundering terrorist financing and other general payment concerns · + Front line agents triage evaluate and escalate system-generated ...

The position of Corporate Social Representative involves communicating with global customers via email and phone to maintain the corporate brand image. · ...

We are looking for an experienced and driven Operations Team Lead to join our Mobility Account team. · ...

Communicate with global customers in English via email live chat and phone to maintain and enhance the company brand image Handle first level escalated technical concerns and coordinate with internal technical R D teams to ensure timely resolution Provide onsite technical support ...

Deployed is an established BPO firm specialising in workforce solutions. · ...

We seek a results-driven Training Lead to oversee outbound telemarketing performance while leading all training initiatives. · ...

We are seeking an exceptional Call Center Agent to join our growing team at H.M.O. INTERNATIONAL RECRUITMENT INC.' · Comprehensive health insurance coverageGenerous paid time off and holiday allowanceOpportunities for career development and advancementA collaborative and inclusiv ...

We are seeking a results-driven Operations Training & Conversion Lead to oversee outbound telemarketing performance while leading all training and agent development initiatives within our Conversion team. · Deliver onboarding and ongoing training (product, scripts, objection hand ...

The Senior Associate QA monitors agent performance daily by recording calls and evaluating quality of service. They provide feedback to agents on quality of service and attend calibration sessions for consistency in scoring evaluations. · ...

We are urgently hiring for the role of Pure Non-Voice Chat & Email Support Agents to join our dynamic and fast-paced Contact Centre team in Ortigas, Pasig City. As a customer service agent, you will be responsible for providing exceptional support to our customers through various ...

The Sales Admin provides administrative support and assists in the clerical work of the department. · Assists the Sales Department in clerical/non-critical work · May be assigned to payroll/allowance processing of sales agents, onboarding of sales agents, or general administrativ ...

The Quality Assurance (QA) Specialist plays a crucial role in ensuring that all agent-customer interactions meet high standards of customer satisfaction. · RESPONSIBILITIES:Monitor agent interactions and provide accurate evaluations. · Conduct coaching sessions to reinforce stren ...