Support Analyst - Manila
6 oras ang nakalipas
Job summary
The Support Analyst is the primary service contact assisting customers to effectively utilize the software to meet their firm's business objectives.Responsibilities
- Communicates and recommends simple to complex business processes, procedural and/or diverse service request solutions to resolve customer issues
- Documents the nature and scope of found issues and takes steps toward resolution including testing and leveraging existing internal knowledge bases and documentation
Paglalarawan ng trabaho
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