Accounts Receivable - Muntinlupa City - eClerx

    eClerx
    eClerx Muntinlupa City

    2 araw ang nakalipas

    ₱300,000 - ₱600,000 (PHP) bawat taon *
    Paglalarawan

    Responsibilities:

    • Answer enquiries when required by clarifying desired information; researching, locating, and providing information, completing transactions and forwarding requests.
    • Resolve problems aligned to complaint resolution and customer in jeopardy procedures by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems.
    • Ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve enquiries.
    • First point of customer contact for general enquiries via live and non-live contact.
    • Insert customer, employee and account into data systems by inputting text based and numerical information from source documents within required time limits.
    • Compile and sort information according to priorities.
    • Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
    • Communicate with your line manager every day to report on your target progress.
    • Attend and participate in customer service, sales and operations meetings.
    • Contribute towards a positive team environment within the business.
    • Communicate effectively with the business staff on any customer related issues

    Qualifications:

    • Bachelors degree in Business Administration, Accountancy, or any related field.
    • Competence in Microsoft Office Packages.
    • Basic OH&S – Work Site Safety.
    • Customer Service Ability.
    • Proven experience in another relevant administrative role.
    • Previous working experience in a service industry.
    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
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