- At least 3 years of experience in a customer-facing role, preferably in a contact center or e-commerce environment
- Proven ability to handle multi-channel support (chat, email, messaging, voice)
- Exceptional written and verbal communication skills in English
- Familiarity with Zendesk or other CRM tools
- Demonstrated ability to resolve complex issues independently and make sound decisions without rigid scripts
- Experience in identifying process gaps or customer friction points and proposing improvements
- Track record of using data or feedback to drive better customer outcomes
- Comfortable in a fast-paced environment that embraces change, ambiguity, and experimentation
- Dedication to delivering excellent customer service.
- Outstanding interpersonal abilities, including the capacity to quickly establish rapport with customers and suppliers.
- Proficiency in computer usage for various tasks.
- Able to balance customer empathy with business acumen—not just solving issues but asking, "How can we prevent this?"
- Preferably residing in Metro Manila or nearby areas such as Quezon City or Rizal
- Competitive Salary (25k-27k)
- Morning Shift / Day Shift
- 80% non-voice / 20% voice
- Retirement Plan
- Leave Credits All Convertible to Cash
- HMO Plan + 2 Dependents Fully Covered
- Generous Performance Bonuses
- Annual Company Outing
- Flexible Leaves
- Great Career Progression
- Casual Friday, Everyday
- Monthly Engagement Activities (Fad Fridays)
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Buod ng Trabaho: · Ang Customer Service Associate (CSA) ay responsable sa pagbibigay ng maayos, magalang, at epektibong serbisyo sa mga customer sa pamamagitan ng pagsagot sa kanilang mga katanungan, pagresolba ng mga concern, at pagtiyak ng positibong karanasan ng customer sa ku ...
Mandaluyong2 araw ang nakalipas
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Responsabilidades: responder a consultas de clientes por teléfono, correo electrónico y chat. · ...
Cubao1 buwan ang nakalipas
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Responsabile della risoluzione delle lamentele dei clienti. · ...
Cubao3 linggo ang nakalipas
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Rispondere alle domande dei clienti via telefono, email e chat. · ...
Fort Bonifacio1 buwan ang nakalipas
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Il rappresentante dei servizi clienti risponde alle domande dei clienti via telefono, email e chat. · Rispondere alle domande dei clienti via telefono, email e chat. · Fornire informazioni accurate sui prodotti e i servizi. · Risolvi le problematiche dei clienti in modo efficient ...
Quezon City1 buwan ang nakalipas
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Representante de servicio al cliente. · Responder a consultas de clientes por teléfono, correo electrónico y chat. · Fornecer información precisa sobre productos y servicios. · ...
Makati1 buwan ang nakalipas
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The Customer Service Representative is responsible for providing service excellence to customers by processing orders and assisting with customer needs. · ...
Pasig Buong oras1 buwan ang nakalipas
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Customer Service Representative · Salary Package: Up to ₱28,000/month · Onsite / Shifting Schedule · Are you friendly, motivated, and ready to grow your career? We're looking for passionate individuals to join our team as Customer Service Representatives · What We Offer: · Compet ...
Pasig, Metro Manila ₱600,000 - ₱1,800,000 (PHP) bawat taon5 araw ang nakalipas
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We are looking for detail-oriented and customer-focused Customer Service Representatives to handle Travel account. · ...
Pasig, Metro Manila1 linggo ang nakalipas
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The role will be a hybrid position located in Pasig, Philippines. · Effectively manage issues through multiple forms of inbound requests including in person, queue calls (phone), e-mails, Chat, · web forms or client tracking/ticketing databases. · ...
Pasig, National Capital Region1 buwan ang nakalipas
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Customer Service Representative · Bridgetowne, Pasig City · Up to ₱28,000 Total Compensation Package · We are looking for motivated and customer-focused Customer Service Representatives to join our Bridgetowne, Pasig team. · Qualifications: · High School / Senior High School grad ...
Pasig, Metro Manila ₱600,000 - ₱1,800,000 (PHP) bawat taon2 araw ang nakalipas
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Customer Experience Representative - Pasig · Hiring now · Are you a highly motivated individual who can work in a fast-paced environment? This is your opportunity to showcase your skills and be recognized for your achievements. At ResultsCX , we train our team members to provide ...
Pasig, National Capital Region ₱25,000 - ₱40,000 (PHP) bawat taon1 linggo ang nakalipas
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Customer Experience Representative - Pasig · Hiring now · Are you a highly motivated individual who can work in a fast-paced environment? This is your opportunity to showcase your skills and be recognized for your achievements. At ResultsCX , we train our team members to provide ...
Pasig, National Capital Region ₱120,000 - ₱250,000 (PHP) bawat taon1 linggo ang nakalipas
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We are seeking a highly motivated Customer Service Representative with call center experience to deliver exceptional customer support in a fast-paced BPO environment. · ...
Pasig, National Capital Region1 buwan ang nakalipas
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Location: Bridgetowne Pasig · Salary: Up to 28,000 PHP monthly salary package + Benefits & Bonuses · Virtual Hiring Process: No need to visit the office for interviews · About Us: · We are dedicated to providing exceptional customer experiences, and we're looking for passionate a ...
Pasig, Metro Manila ₱600,000 - ₱1,800,000 (PHP) bawat taon23 oras ang nakalipas
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Maintain a positive attitude toward customers and respond promptly to inquiries. · ...
Pasig1 buwan ang nakalipas
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Customer Service Representative – Travel Account · Location: Bridgetowne, Pasig City (Onsite) · Compensation: Up to ₱25,000 Salary Package · Schedule: Shifting Schedule | Full-Time · We are currently seeking Customer Service Representatives to support our Travel Account. The role ...
Pasig, Metro Manila ₱600,000 - ₱1,800,000 (PHP) bawat taon1 linggo ang nakalipas
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About the role · We are seeking an experienced Customer Service Representative to join our dynamic team at AUGUSTIN INTERNATIONAL CENTER, INC.' in Pasig City Metro Manila. In this full-time role, you will be responsible for providing exceptional customer service and support to ou ...
Pasig, Metro Manila ₱600,000 - ₱1,800,000 (PHP) bawat taon2 araw ang nakalipas
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We are seeking an experienced Customer Service Representative to handle inbound calls and address customer inquiries, concerns, and service requests. · At least 6 months to 1 year of Customer Service Representative (CSR) experience · Excellent English communication and listening ...
Ortigas1 buwan ang nakalipas
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About the role · Are you looking to start a rewarding career in customer service? IBEX Global Silver City, a leading provider of contact centre solutions, is seeking motivated and customer-focused individuals to join their team as Customer Service Representatives. This full-tim ...
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The position of Corporate Social Representative involves communicating with global customers via email and phone to maintain the corporate brand image. · ...
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Customer Service Representative - Pasig - Ecscale
Paglalarawan
The Role
We are looking for a proactive and customer-focused Customer Service Representative to be the frontline support for our clients and customers. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and is passionate about providing excellent service. The ideal candidate is solutions-oriented, highly organized, and experienced in managing customer interactions across various channels, including phone, email, and live chat.
Target Start Date: April 13,2026
Critical Requirements:
Benefits
About Ecscale Solutions Inc.
At Ecscale Solutions Inc., we believe that people are the foundation of every successful business. We've created a workplace where collaboration, respect, and personal growth come naturally, an environment where your ideas are valued, your skills are nurtured, and your contributions truly matter.
Ecscale is a global outsourcing partner focused on sourcing scalable talent to help businesses grow. We specialize in helping companies establish and manage their own teams in the Philippines, offering more than just traditional outsourcing. Instead of handling processes for businesses, we empower them to build teams they can lead, ensuring professionals like you are aligned with their mission, values, and long-term vision.
With a deep understanding of local regulations and operational practices, we ensure compliance and stability, allowing teams to thrive in a supportive, well-structured environment. Our approach puts people first—offering fair compensation, growth opportunities, and a culture built on integrity, trust, and shared success.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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