Customer Technical Support - Manila
2 linggo ang nakalipas
Job summary
The Customer Technical Support role involves diagnosing and troubleshooting software and hardware problems, providing timely solutions to customers. The ideal candidate will have technical skills in AWS, cloud infrastructure, monitoring tools, network connectivity troubleshooting, ticketing systems, chat-based customer support, remote support tools,Responsibilities
- Diagnose and troubleshoot software and hardware problems.
- Proactively monitor infrastructure to identify potential issues.
- Utilize remote desktop connections for immediate troubleshooting.
Paglalarawan ng trabaho
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