Retention Manager - Cebu, Central Visayas

The Retention Manager will lead and optimize retention operations, ensuring high customer engagement and satisfaction. · Strategy Component: Translate strategy into action. · Challenges and Elements: Understand challenges to influence performance effectively. · ...

This position resides in the Customer Solutions team focused on any customer facing solution - across all connected home channels - from processing claims to technical support. This person will be responsible for developing and implementing the tactical plans and creative content ...

We are hiring a Senior Customer Experience & Complaints Manager to handle complex customer complaints. · This is not a junior customer service role. · ...

· We are looking for a data-driven Customer Success Manager to lead churn reduction initiatives and strengthen customer retention across our B2B and B2C segments. This role sits within the Customer Experience Team and plays a key role in improving product usability, meaningful c ...

We are looking for a data-driven Customer Success Manager to lead churn reduction initiatives and strengthen customer retention across our B2B and B2C segments. This role sits within the Customer Experience Team and plays a key role in improving product usability, meaningful cust ...

We are seeking a highly analytical and detail-oriented analyst to support our UK and US Sales and Customer Success teams. This role is critical in driving revenue growth, operational efficiency, and customer retention by providing actionable insights, maintaining accurate CRM dat ...

· Operations Performance Lead – CRM Focus · Location: Hybrid | Schedule: Monday to Friday, Morning Shift · Role Overview · You will lead CRM and customer experience operations, focusing on improving customer engagement, retention, and overall performance. This role manages Team ...

Lead CRM and customer experience operations focusing on improving customer engagement retention and overall performance Manage team managers drive key metrics ensure smooth data-driven operations across multiple teams. · ...

We are seeking a highly analytical and detail-oriented Sales Operations Analyst to support our UK and US Sales and Customer Success teams. · Renewals & Retention (25%) – Manage the renewal pipeline, standardize churn tracking, and monitor retention metrics. · Customer Health & Ex ...

The Senior HR Manager (HR Business Partner) for Cebu Operations serves as both a strategic advisor and operational leader within a labor-intensive manufacturing setting. · ...

Do you love building meaningful connections and keeping clients happy? The Client Relationship Manager will be responsible for managing and nurturing client relationships in their dedicated portfolio to drive retention by delivering the very best service. · ...

We are in search of a confident and articulate Relationship Manager who will join our Cebu-based office team. · Lead and manage all client interactions to ensure internal teams are accountable for driving client satisfaction and retention by evolving the Client Journey and implem ...

· Job Title: Training Officer · Job Summary: · We are seeking a Training Officer to develop, implement, and oversee training programs for our customer service teams. This role will focus on equipping employees with the skills and knowledge needed to handle calls effectively, imp ...

We are seeking a Head of Marketing to lead our 360° marketing strategy within the Philippine iGaming sector. · ...

We are seeking a highly analytical and detail-oriented Sales Operations Analyst to support our UK/US Sales and Customer Success teams. · ...

Builds and maintains strong client relationships to ensure satisfaction by overseeing daily account activities. · ...

Title: Sales Enablement Manager · Location: Cebu, Philippines (Onsite Monday-Friday, overnight shift) · The Manager Expert Enablement will collaboratively carry out the subscriber retention strategy set.  He/she will be responsible for developing and implementing the tactical pla ...

· Position Overview: · We are looking for a highly motivated and experienced Customer Service Representative with expertise in one or more areas: Appointment Setting, Lead Generation, Retention, B2B Calls, and Cold Calling. The ideal candidate is an excellent communicator, adept ...

Asurion is a global leader in technology protection and support solutions from lost stolen and damaged wireless handsets to malfunctioning computers gaming systems and more Asurion provides worldwide best-in-class premier support service repair replacement and delivery This posit ...

We are looking for a highly motivated and experienced Customer Service Representative with expertise in one or more areas: Appointment Setting, · Lead Generation, · Rtention,B2B Calls,and Cold Calling.The ideal candidate is an excellent communicator adept at building relationship ...