- Oversee the timely and accurate processing and dispatch of all online orders from the warehouse and additional dispatch locations in accordance with KPI's.
- Responsible for downloading all orders and processing them for dispatch
- Responsible for uploading all tracking data to the marketplace
- Responsible for overseeing and managing the duties and workflow of the Warehouse
- Manage and assist the pick pack team where necessary to optimize processes and efficiencies
- Responsible for ensuring all online returns & exchanges are processed in accordance with KPI's across local and international hubs
- Manage and action all online customer service inquiries, complaints, and recommendations in line with company standards and KPI's
- Monitor and validate all financial checks required on online orders
- Manage inventory levels and report on stock discrepancies
- Liaise and manage multiple couriers
- Develop streamlined processes to better manage workflows and deliverables
- Assist with identifying opportunities to grow and improve sales, profit, and customer experience
- Involvement in the development and testing of new systems and technologies
- Communicating with key internal shareholders daily/weekly to provide accurate feedback where necessary
- Training new hires
- 4-5 Years Experience handling Amazon and eBay Listing
- Someone who can share their knowledge of the subject
- Outstanding customer service and communication skills, both verbal and written
- Strong leadership skills and ability to work within a team and autonomously
- Ability to multi-task and meet tight deadlines within a fast-paced environment
- High attention to detail and strong follow-up skills
- A friendly and professional attitude
- Experience with IFS (smart freight systems) and marketplaces such as eBay
- Must have an all-rounder attitude and think like it is their own business
- Amenable to share their knowledge and train new and existing employees
- Can start ASAP
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Software Developer
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
Permhunt Central Luzon, PilipinasOur Client is a leading player in the e-commerce industry, headquartered in Sydney, Australia, with a growing presence in Pampanga, Philippines. Committed to delivering cutting-edge solutions, our client is seeking a talented and motivated Python/JavaScript and MySQL Developer to ...
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Outbound Sales Team Lead
Natagpuan sa: Foundit PH A2 - 4 oras ang nakalipas
STACKph Central Luzon, Philippines, Pilipinas Buong orasI'm looking for Team Leader to join us this April in our Pampanga site · So what does a Team Leader really do · Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your ta ...
E-Commerce Specialist - Central Luzon, Pilipinas - Circa Logica Group®
Paglalarawan
Circa Logica Group is a multi-awarded training, consulting, and human resources organization in the Philippines known for providing top-notch, strategic, and passion-driven solutions and advisory services to help organizations of any size succeed.
We are looking for talented professionals to join us as E-Commerce Specialist (Amazon & eBay).
Work Schedule: Monday - Friday, 5:30am - 2:30pm or 6am - 3pm
Will follow the Australian Holidays
Main duties and responsibilities:
Requirements: