E-Commerce Customer Service Representative - Binondo, Metro Manila

Para lamang sa mga rehistradong miyembro Binondo, Metro Manila, Pilipinas

1 buwan ang nakalipas

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Job summary

The E-Commerce Customer Service Representative (CSR) is responsible for handling customer inquiries, complaints, and disputes across Lazada, Shopee,
TikTok platforms ensuring timely and accurate responses to customer concerns.

Responsibilities

  • Respond to customer inquiries via chat and platform messaging tools in a timely and professional manner.
  • Handle concerns related to orders, deliveries product issues refunds returns.

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