Reliability - Continuous Improvement Lead - Manila, National Capital Region
1 buwan ang nakalipas
Job summary
The Company Dexcom Corporation is a pioneer in continuous glucose monitoring Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions We're growing our GBS organization and searching for an individual contributor who could take the organization into the next level Looking for an Reliability Manager that will serve as the reliability and analytics focal point within Dexcom's GBS organization This role supports Design for Reliability Zero Surprises in Operations by leveraging customer product and process data to identify systemic reliability issues monitor performance stability and drive continuous improvement Where You Come In Analyze customer support field performance data to identify reliability trends failure modes and improvement opportunities Develop maintain dashboards metrics that provide visibility into product reliability process capability service performance Act as subject matter expert within DFR ZSO framework ensuring alignment between field insights organizational reliability objectives Collaborate cross functional partners Quality R&D Operations Continuous Improvement teams enhance product process monitoring Contribute continuous improvement DFR ZSO systems support reliability governance measurement alerting Lead investigations recurring reliability service performance issues ensure datasupported corrective preventive actions Provide actionable recommendations enhance product design manufacturing customer experience Communicate findings plans structured reporting leadership DFR ZSO steering committees Partner IT Quality Operations teams improve data capture accuracy analytics automation system integration Ensure consistency reliablity sources used monitoring performance capability metrics Translate complex reliabilty data clear actionable insights technical non technical audiences Influence key stakeholders evidencebased recommendations reliabilty reporting What Makes You Successful Bachelor degree engineering Data Analytics related technical discipline 8-12 years professional experience reliabilty engineering product quality support analytics preferably medical device electronics high tech manufacturing industry Proven expertise statistical analysis datavisualization root cause methodologies Proficiency datanalytics visualization tools e g Power BI Tableau SQL Lucid Chart Spark Strong communication presentation skills influence direct authority Demonstrated success driving crossfunctional improvements datasdriven decisionmaking What You Get Front row seat life changing CGM technology Learn brave dexcomwarriors community Full comprehensive benefits program Growth opportunities global scale Access career development through house learning programs qualified tuition reimbursement Exciting innovative industryleading organization committed employees customers communities served Travel Required Up 15%
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