Medical Virtual Assistant - Manila

Para lamang sa mga rehistradong miyembro Manila, Pilipinas

1 araw ang nakalipas

₱240,000 - ₱600,000 (PHP) bawat taon *

* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee

This is a remote position. · Are you an organized, people-centered professional who thrives in a supportive healthcare environment? Do you have experience with patient scheduling, intake coordination, and providing exceptional service—all while working remotely? · A growing occup ...

Paglalarawan ng trabaho

This is a remote position.

Are you an organized, people-centered professional who thrives in a supportive healthcare environment? Do you have experience with patient scheduling, intake coordination, and providing exceptional service—all while working remotely?

A growing occupational and speech therapy practice based in Oregon is seeking a full-time Medical Virtual Assistant to support front-desk operations, patient communications, and scheduling. This is an excellent opportunity for someone who values teamwork, professionalism, and helping families access meaningful care.

About the Practice

This therapy clinic provides Speech, Occupational, Feeding Therapy, and Psychological Evaluations with a mission to help as many people as possible live their best lives. Known for compassionate, individualized care, the team is collaborative, patient-focused, and committed to making a difference in the lives of children and families across Oregon.

Core Values:

Compassionate and individualized care
Skilled and effective therapy
Collaborative team environment
Commitment to helping people thrive

Key Responsibilities

Reception & Scheduling

Greet and check in patients virtually using WelcomeWare and other platforms
Schedule new and returning patient appointments and manage therapists' calendars
Ensure schedules are full and proactively follow up on openings
Confirm appointments, handle rescheduling, and maintain a waitlist
Collect co-payments and past-due balances
Send appointment reminders and manage confirmation calls

Patient Intake & Records

Send and manage intake paperwork for new patients
Verify and update patient records, including insurance details and authorizations
Communicate with referring providers to obtain necessary records
Create and organize client charts
Maintain EMRs and ensure HIPAA compliance

Communication & Customer Support

Answer phone calls, emails, and Curogram text messages professionally
Provide prompt and high-quality service to clients and their families
Coordinate telehealth appointments and follow-up communications
Respond to FAQs and escalate issues when needed
Support therapists and admin team with miscellaneous tasks and special projects

Tools You'll Use

WebPT (EMR and documentation)
WelcomeWare (virtual front desk interface)
Google Workspace (Drive, Chat, Gmail)
Curogram (patient texting platform)
Ooma (virtual phone system)
SRfax (secure faxing)
Adobe (forms and documentation)

Requirements

2+ years of experience in medical front office or patient coordination, preferably in a therapy or outpatient clinic setting
Experience with EMRs (WebPT preferred), virtual check-ins, and intake processes
Strong communication and organizational skills
High attention to detail and ability to multitask in a fast-paced environment
Professional, compassionate, and friendly demeanor
Reliable internet connection and comfortable with remote work tools
Strong problem-solving skills and a team-first mindset
Ability to learn quickly and take initiative when supporting scheduling goals and patient flow

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.

Mga katulad na trabaho

Trabaho sa kumpanya