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    Service Delivery Hub Manager - Quezon City, Pilipinas - RecruiterPH

    RecruiterPH
    RecruiterPH Quezon City, Pilipinas

    Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas

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    Buong oras
    Paglalarawan

    The Service Delivery Hub Lead plays a pivotal role in overseeing the hub's operations and fostering a positive team environment.

    Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics.

    The service Delivery Hub lead serves as the Single Point of Contact (SPOC) for hub-related queries and is responsible for the management of all Service Hub resources and their compliance with established processes and quality standards.

    They foster a positive and collaborative team environment while encouraging a can-do and proactive attitude among team members.


    Qualifications:

    • 15 years of professional experience in relevant position
    • Deep understanding of marketing service operations, industry best practices and highly organized in efficiently managing multiple task and priorities
    • Familiarity with marketing automation software such as Market, Hubspot, Salesforce Marketing Cloud (formerly ExactTarget) or Adobe Experience Manager
    • Intermediate-level proficiency with Microsoft Office productsWork onsiteShifting ScheduleLocation: Eastwood, Quezon City
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