Advanced Associate, Professional Services Assessment - Manila

Para lamang sa mga rehistradong miyembro Manila, Pilipinas

1 linggo ang nakalipas

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Job summary

We are looking for a Customer Success Associate to support accurate and timely registrations, entries, results, and certification by completing and quality-checking essential back-office processes.

Responsibilities

  • Provide second-line support to customer service teams and examination centers with complex issues relating to our processes.
  • Liaise with customer and customer service teams by phone, Microsoft Teams and email.
  • Develop and maintain a professional working relationship with internal and external customers.

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