Abdulhafidh Mama

I am a dedicated and detail-oriented professional with over three years of experience in customer service and administrative operations. Skilled in handling phone and front-desk communications, I excel at providing exceptional service, managing inquiries, and ensuring smooth day-to-day office coordination. My strong background in organization, communication, and problem-solving allows me to adapt easily to dynamic work environments. With a foundation in Computer Science and proficiency in CRM systems and workflow management, I strive to contribute to organizational success through efficiency, empathy, and teamwork.

Experienced and results-driven professional with over three years in customer service and administrative support roles. Skilled in handling client inquiries, managing data and documentation, and providing efficient front-line assistance through phone and email communication. Recognized for strong organizational abilities, attention to detail, and a commitment to delivering excellent service in fast-paced environments. Proficient in CRM systems, Microsoft Office tools, and workflow coordination to support smooth business operations.

Bachelor of Science in Commerce major in Management graduate with comprehensive training in business administration, organizational behavior, marketing, and financial fundamentals. Possesses strong planning, problem-solving, and interpersonal skills that contribute to operational efficiency, strategic execution, and people management in professional business settings.