EDHENGRACE VERCELES

WORK EXPERIENCE

Completed on the Job Training Digital Marketing (Social media platforms)

(PRULIFE)New Summit Life Insurance Agency Inc.

March-2023

• Facilitated online discussions with customers and resolved queries.

• Monitor developments across social platforms to guarantee optimal

effectiveness.

• Oversaw design and scheduling for social media accounts.

• Generated reports based on customer feedback and digital reviews.

Reseller Ready Made Perfume /Self-employed

Sugar Dolls Customized Perfume for events

Trece Martires Cavite

2016-2023

• Obtained ready-made perfume items at reduced wholesale rates.

• Aligned design and branding with customer preferences.

• Ensured packaging compliance with weight and measurement standards.

• Procured tailored bottles from diverse suppliers to fulfill customer needs.

Reseller/Self-employed

ARM Skin Essentials and Beaute Derm Products

Trece, Martires Cavite

2016-2019

• Acquired items at wholesale rates for subsequent resale at elevated prices.

• Oversaw the buying and selling of product stock independently, while

executing hedging and trading strategies.

• Facilitated prompt delivery to end consumers.

• Facilitate offline and online sales to enhance shopping convenience for buyers.

• Advised customers on product range, price, delivery, warranties and product use.

Delivery Coordinator

Aclem Paper Mills

Governors Road Acacia, Malabon Metro Manila

August1998-April1999

• Verified receipts and maintained precise logging in accordance with

established protocols.

• Oversaw shipment arrivals and implemented necessary signing procedures.

• Assessed items for grading and established acceptance or rejection status.

• Facilitated correct handling and unloading of packages from incoming trucks.

• Verified packages against orders and invoices to ensure accuracy.

Invoice Clerk

China City Enterprises

Governors Road, Acacia Malabon, Metro, Manila

November 1997-July1998

• Prepared invoices based on contract terms and distributed to customers.

• Processed invoice payments and recorded information in account database.

• Guaranteeing accurate processing and prompt payment of all invoices.

• Addressed customer enquiries related to billing and invoicing.

• Establishing and upholding precise records of all invoices, including price,

quantity, and product descriptions.

• Rectifying discrepancies between invoices and receipts

EDUCATIONAL

Cavite State University

• 2023 August

• Bachelor of Science in Business Administration

• Major in Marketing Management

Asian Institute of Science and Technology

• September2009 –October 2009

• Computer Programming NCIV

• Vocational short courses offered through the President Gloria Macapagal

Arroyo Scholarship Program

• Learn the basics of computer systems and programming languages such

as Java, C++, HTML, flowchart design, and fundamental coding

Asian Institute of Science and Technology

• November 2009 –December 22 ,2009

• 100 hours Finishing Course for Call Center Agent

• Vocational short courses by the President Gloria Macapagal-Arroyo

Scholarship Program

• Gain an understanding of the call center industry and its culture

• Develop customer service skills within the BPO context

• Participate in mock call simulations

Malabon National High School Malabon, Metro, Manila

• 1993-1997