James Kyle De Leon

Cisco Certified Network Associate, NSE 1 Network Security Associate, NSE 2 Network Security Associate

Experienced network professional with expertise in network monitoring, troubleshooting, and deployment. Proven ability to lead teams, analyze network issues, and implement effective solutions. Skilled in coordinating with service providers and hardware vendors to resolve network problems. Strong knowledge of Cisco devices, IOS upgrades, and configuration changes. Adept at providing technical guidance, mentoring, and training. Accessible as an escalation point for operational support issues, ensuring optimal network infrastructure performance. Exceptional communication and coordination skills.

• Led a team of network engineers to successfully implement a new network infrastructure, resulting in a 40% increase in overall network speed and efficiency. 
• Configured network devices for new clients based on their specific requirements, ensuring seamless integration and reducing setup time by 30%. 
• Conducted thorough root cause analysis and problem remediation for network issues, resulting in a 20% decrease in downtime for clients. 
• Implemented advanced traffic engineering techniques to optimize network performance, resulting in a 40% reduction in customer complaints about slow internet connection. 
• Monitors network stability and performance using variety of network monitoring tools such as (Cacti, MRTG, Pingplotter, etc.) 
• Provided strategic guidance and training to a team of 9 network engineers, resulting in a 20% increase in overall network efficiency

Bachelor of Science in Electronics and Communication Engineering