Jemicah Valenzuela

Experienced in fast-paced work, goal oriented professional seeking a role in a dynamic working environment. Key strength includes strong computer proficiency, motivated, self-driven, organizational skills and multitasking. Seeking to use my expertise in a growing company with opportunity for professional challenges. Ready to expand network for career growth.

September 2022 – January 2023  College Instructor
Adamson University - San Marcelino St., Ermita Manila

Assess students progress by grading assignments, exams and paper      works.
Responsible in applying scientific method to all disciplines within  their field.
Accurately evaluating student’s progress.
Creating supplemental instruction materials.

January 2021 – June 2022  Operations Support
ACCESS INC., Makati City

Completing daily task completion of lawyers.
Administrative duties such as sending emails, compiling records and  document support for lawyer course compliance.
Forwarding inquiries of lawyers to technical support.
Verify the information of lawyers payment and application process.
Sending documents for approval of a certain lawyer.

January 2020 – June 2020  Customer Care Specialist
CaPEx Cargo Padala Express - Salem International Complex 
Pasay, City

Answer incoming calls, inquiry, booking and complaints.
Completing procedures of all task for a certain client.
Forwarding inquiries of cargo to sales team.
Issuing appropriate updates of cargo records.
Administrative duties such as encoding data, sending emails and  compiling documents.

April 2019 – December 2019  Teaching Assistant
Far Eastern University - Nicanor Reyes St. Sampaloc, Manila

Getting the classroom ready for lesson.
Helping students who needs extra support to complete tasks.
Assessing students’ performance.
Instructing students inside the classroom.
Recording information and grades of students in the class.

December 2017 – July 2018  Receptionist
The Mondrian Residences Condominium Corporation - East Asia  Drive Filinvest Alabang, Muntinlupa, City

Issues appropriate keys and handles incoming guest room  reservations.
Answering incoming calls and request information.
Completing procedures when guests arrive and leave.
Assist to administrative duties such as encoding data, handle records  and documents.

April 2016 – August 2017  Ground Operations Agent
Ninoy Aquino International Airport - NAIA Complex Pasay, City

Greet and provide good service for the passengers.
To check passengers in using a computer-based system, issuing  boarding pass and baggage labels.
Process passengers at the boarding gate.
Apply airline regulations which may involve charging excess  baggage or upselling.
Provide information regarding delayed flights, rescheduled flights,  flight schedules and timings.
Verify the information of cargo documents received, sender and  consignee name of cargo.
Check import/export documentation to determine cargo content.
Inspect items received and check against invoices, recording  shortages and rejecting damaged goods.

September 2015 – February 2016 Graduate Assistant
Far Eastern University - Nicanor Reyes St. Sampaloc, Manila

Maintain consistent and professional attendance, punctuality, and  personal appearance.
Set up & maintain paper and electronic filing systems for records and  other material.
Distribute meeting notes, routine correspondence, and reports.
Answer telephones and give information to callers, handle their  inquiries, take messages, or transfer  calls to appropriate individuals  according to their needs.
Assist in front desk if there’s any query to take.

July 2018 – April 2021 Master in Public Administration Major in Governmental & Airport Administration
Philippine State College of Aeronautics - Piccio Garden, Villamor Airbase  Pasay, City 1309

June 2011 – April 2014  Bachelor of Arts in International Studies 
Far Eastern University - Nicanor Reyes St. Sampaloc, Manila 1008
             
June 2010 – May 2011  Bachelor of Science in Tourism Management
St. Paul University Manila - Pedro Gil St. Malate, Manila 1000