
Olate Santos
Human Resources
Mga serbisyong inaalok
I am a HR Supervisor who oversees and coordinates day-to-day human resources operations to ensure effective implementation of HR policies, procedures, and programs. This role acts as a key link between management and employees, supporting organizational goals through efficient workforce management, employee relations, and compliance with labor laws. I also provide guidance to HR staff, ensures accurate HR documentation, and promotes a positive and productive work environment.
Karanasan
Work Experience:
Asia Integrated Machine, Inc./Indofine International/i-Multi Resources, Inc./Movaflex Designs Unlimited, Inc.- July 24, 2017 – Present
HR Supervisor
- HR Functions
- Heads and manage the HR department of five (5) companies: Industrial machineries, fabrication, automation and food industry
- Handles the end-to-end recruitment
- Prepare contracts of new employees and Project employees
- Maintains the records of all the applicants, employees and personnel transactions such as new hires, promotions, transfers, performance reviews and terminations.
- Coordinate with different agencies regarding our contractual employees
- Coordinate with suppliers regarding description of recruitment information and screening process of new hires.
- Handles timekeeping, payroll and government remittances.
- Process and negotiate all enrolments for life insurance and health insurance.
- Made recommendations that were accepted, implemented and sustained employee welfare, employee assistance program and benefits
- Revamped and implemented employee handbook, policies and procedures and job descriptions.
- Lead the organization to orient all employees regarding their benefits and company policies
- Process all BIR reports of HR department
- Training and Development
- Conducts on board orientation of newly hired employees
- Conducts trainings to all employees regarding new updates
- Conducts refresher trainings to all employees every year like proper customer service and proper working attitude in the office
- Employee Relations
- Prepares memos of erring employees
- Administer the admin hearings
- Represent the company to Labor cases
- Admin Functions
- Assist in processing the business permits per company
- Manage our admin personnel regarding their duties and responsibilities
- Assist in sourcing out possible suppliers
Megavia Motor Co., Inc., / Arashi Foods Philippines, Inc. / Eight Guys, Inc. October 2013 – May 2017
HR Officer
- Training and Development
- Conducts on board orientation of newly hired employees
- Conducts trainings to all employees regarding new updates from principal
- Conducts refresher trainings to all employees every year like proper customer service and proper working attitude in the office
- HR Functions
- Heads and manage the HR department of three (3) companies: retail and food industry
- Handles the end-to-end recruitment
- Prepare contracts of new employees and Project employees
- Maintains the records of all the applicants, employees and personnel transactions such as new hires, promotions, transfers, performance reviews and terminations.
- Coordinate with different agencies regarding our contractual employees
- Coordinate with suppliers regarding description of recruitment information and screening process of new hires.
- Handles timekeeping, payroll and government remittances.
- Process and negotiate all enrolments for life insurance and health insurance.
- Made recommendations that were accepted, implemented and sustained employee welfare, employee assistance program and benefits
- Revamped and implemented employee handbook, policies and procedures and job descriptions.
- Lead the organization to orient all employees regarding their benefits and company policies
- Process all BIR reports of HR department
- Admin Functions
- Helps in the set-up of the Arashi Restaurants
- Process business permits of stores
- Manage our admin personnel regarding their duties and responsibilities
- Coordinate and Source out with suppliers and negotiate the price
- Handles the sales report of Eight Guys
- Oversee the over-all operations of the restaurant together with the Restaurant Manager
- Employee Relations
- Prepares memos of erring employees
- Administer the admin hearings
- Represent the company to Labor cases
Telexpress Contact Center, Inc., December 2010 – May 27, 2013
HR Specialist/Trainor
- Process recruitment of qualified candidates to meet the company’s staffing requirements.
- Maintains the records of all the applicants, employees and personnel transactions such as new hires, promotions, transfers, performance reviews and terminations.
- Coordinate with different recruitment firms.
- Conducts on board orientation of newly hired employees
- Conducts trainings to all employees regarding new updates
- Conduct initial screening, both phone screening approximately 30 a day.
- Coordinate with suppliers regarding description of recruitment information and screening process of new hires.
- Employee Relations
- Took the lead on marketing head hunting firms to source out qualified candidates.
- Heads and manage the Admin department.
- Maintain inventory list of all office supplies and company supplies as well.
- Source out suppliers and negotiate the price.
- Handles timekeeping and payroll.
Isolve Employee Benefits Consultant, June 2010 – December 2010
Account Management Officer
- Handles 8 accounts regarding their HMO
- Assist clients regarding their HMO benefits
- Monitors the HMO master list of all my clients
- Assist 24/7 to all my clients whenever they need to be assist
- Conducts orientation regarding their Schedule of Benefits with their HMO
- Conducts training to all our clients regarding new benefits and programs of their HMO
- Search for prospective sponsors for the Wellness Programs
- Organize Wellness Programs of clients
East West Bank Corporation, March 2009 - May 2010
Customer Service Associate
- Promote good listening skills
- Document all calls with regards to participant inquiries accurately using Call Tracking System.
- Provide appropriate and accurate response to customer queries
- Provide comprehensive and quality customer care at all times.
- Apply knowledge and procedures when servicing customer queries.
- Communicate effectively and efficiently with internal and external customers.
- Responsible for meeting outlined goals and target.
- Manage length of calls
International Training and Innovation Inc., April 2008 – September 2008
Executive Secretary to the Country Manager/ Receptionist/ Administrative Assistant/ HR Assistant
- Calling prospective applicants
- Process recruitment of qualified candidates to meet the company’s staffing requirements.
- Monitors employees’ attendance adherence.
- Reports directly to the Country Manager
- Doing reports for the Country Manager
- Applying all visas and other travel purposes of the Country Manager
- Booked all travel arrangements of our Country Manager
- Managed all types of reservation of the company
StreetPark Productions Inc., May – June 2007
Recruitment and Administrative Associate/ Production Staff (On-the-job training)
- Searching for possible candidate for a specific project
- Calling or updating clients in terms of new services
- Handling project hire employees
Edukasyon
Educational Tertiary
Attainment: Bachelor of Arts, Major in Communication Arts,
University of Santo Tomas, Manila
2004 - 2008
Secondary
St. Paul College, Pasig
High School
1999-2003
Primary
St. Paul College, Pasig
Grade School
1992-1999