John Lloyd Delarosa

I have a background in Remote Customer Service Executive and Client Service Representative/Loan Clerk, and over the years, I’ve developed a strong ability to communicate, solve problems, and work with all kinds of people.

What sets me apart is my adaptability, positive attitude, and drive to always deliver my best. Whether it’s helping a team hit goals or making sure a client feels heard and valued—I show up with energy and focus every day.

I love learning new things and I’m confident I can contribute value to your team. I’m excited about the possibility of working with a company that appreciates personality, effort, and growth.

As a Client Service Representative at Radiowealth Finance Company Inc., I was responsible for a range of administrative tasks, including client monitoring and conducting background checks using Credit Information History systems. I provided front-line customer service by addressing client inquiries and assisting with account concerns, ensuring a positive client experience. Additionally, I entered clients’ loan details and demographic information into the company’s system with accuracy and confidentiality. I also managed daily bank deposits and maintained precise financial records to support the branch’s operational efficiency.

I worked as a Remote Customer Service Executive at Empire Code Education Centre Pte. Ltd., where I handled various administrative tasks using tools such as Canva, Zoom, Microsoft Office, and Xero. My role involved providing customer service support through the company’s own LMS platform, Call Bell, and WhatsApp. I also contributed to the company’s digital presence by designing graphics for social media, writing SEO-optimized content, and assisting with email marketing campaigns.

I studied at Cagayan State University - Andrews Campus, I took Bachelor of Technology and Livelihood Education major in Home Economics. I am also a licensed teacher.