
Kath Nguyen
Vietnamese Bilingual Representative
Serbisyo sa Kustomer / Suporta
Mga serbisyong inaalok
Customer Service Representative (Vietnamese-English) | Jan. 2023 - Nov. 2023
Ubiquity Global Services Inc. (Philippines)
- Intake inquiries via phone calls;
- Contact and forward requests to relevant internal departments and external providers;
- Document case details onto CRM following standards and procedures.
P2P Operational Specialist | Sep. 2021 - Sep. 2022
Akzo Nobel Paints Sdn. Bhd. (Malaysia)
- Receive inquiries via ticketing portals and other communication channels (i.e. chats and emails);
- Process and input data onto internal systems following SOP.
Tinatayang halaga: ₱ 75,000 kada oras
Karanasan
Customer Service Representative (Vietnamese-English)
23-month experience
Edukasyon
Bachelor of Arts in International Relations (2013)
HCM.C. University of Social Sciences and Humanities