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San Mateo
Kevin Mendoza

Kevin Mendoza

Customer Service Associate/Chat Support Specialist

Serbisyo sa Kustomer / Suporta

San Mateo, Rizal

Sosyal


Mga serbisyong inaalok

I am currently employed as a call center agent at a large company based in Ortigas, Pasig. In my role as a chat support specialist, I handle customer inquiries related to order status and assist customers in filing reports for issues such as lost or damaged items, quality concerns, incorrect products, inaccurate product descriptions, missing items, or incomplete product components. I also create tickets for further investigation and address customers’ concerns in a timely and professional manner.

Tinatayang halaga: ₱ 6 kada oras

Karanasan

CONVERGYS 

MICROSOFT | HELPDESK TECHNICAL SUPPORT 

2014 → 2015

 

AFNI

CHAT SUPPORT SPECIALIST | SALES & BILLING

2016 → 2017

 

VXI 

CUSTOMER SALES SPECIALIST

2018

 

TELUS

TECHNICAL SUPPORT | CUSTOMER SUPPORT | RETENTION SPECIALIST

2019 → 2020

 

RESULTSCX

ADVANCE REPAIR LEVEL 2 TECHNICAL SUPPORT

2020 → 2022

 

TDCX

CUSTOMER SERVICE ASSOCIATE

2022 → Present

 

 

Edukasyon

AMA University

Bachelor of Science in Computer Engineering

2011 → 2014

Mga propesyonal mula sa parehong sektor ng Serbisyo sa Kustomer / Suporta tulad ng Kevin Mendoza

Mga propesyonal mula sa iba't ibang sektor malapit sa San Mateo, Rizal

Iba pang mga gumagamit na tinatawag na Kevin