Laureen Villanueva

I have professional experience in customer support and operations, assisting customers through email and chat while ensuring clear and timely communication. I’ve handled order management, follow-ups, and issue resolution to support smooth customer experiences. I also coordinate with suppliers, warehouses, and logistics partners to track orders and deliveries. In addition, I work with tools like Google Sheets to organize data and support daily operations. Overall, my experience focuses on improving efficiency, accuracy, and customer satisfaction.

I have completed formal education that provided a strong foundation in communication, organization, and problem-solving skills. My studies helped me develop attention to detail and the ability to manage tasks efficiently. I gained experience working with documentation, basic data handling, and written communication. This educational background supports my work in customer support and operations. Overall, it has prepared me to learn quickly and adapt in a professional environment.