Ndiforkwah Lesly

I have experience working as a Customer Expert 1 in a financial account, where I handled customer inquiries related to  financial services. My role involved assisting customers with account concerns, transactions, billing issues, and ensuring compliance with security and verification procedures. I focused on providing accurate information, resolving issues efficiently, and delivering excellent customer service while maintaining confidentiality and attention to detail. This experience strengthened my communication skills, problem-solving abilities, and understanding of financial processes

Work with Teleperformance Philippines in a financial account as Operation Customer Expert I

Bachelor's degree, in Business and Management sciences