Lowell Pacifico

Patient-focused Clinic Assistant & Receptionist

Over 5 years of experience in healthcare administration and customer service, specializing in front desk operations, patient registration, scheduling, billing, and medical records management. Served as Clinic Operations Supervisor at Hi-Precision Diagnostics Laboratory in Cebu, overseeing reception, supporting doctors, and ensuring efficient clinic workflows. Previous background in airport customer service further strengthened adaptability, communication, and problem-solving skills in fast-paced, multicultural environments.

Bachelor of Tourism Management, Cebu Normal University (2016) – Developed strong foundations in customer service, communication, and organizational skills, now applied in healthcare administration and clinic operations.