Marjulgray Ann gabumpa

Im Marjulgray, a call center agent from Cebu City. I help people by listening with empathy and solving their problems with patience and care. I’ve learned how to stay calm under pressure, explain things clearly, and make every caller feel heard and respected.

I have worked as a call center agent, where I’ve gained strong experience in customer service, technical support, and communication. I handle customer concerns with empathy and efficiency, using digital tools to troubleshoot issues and guide users through solutions. I’m skilled at staying calm under pressure, adapting to different situations, and making sure every customer feels heard and supported.

I completed my education with a focus on communication and technology, which prepared me well for customer service roles. I gained strong skills in English, computer literacy, and problem-solving.