Tungkol sa Olimar Brines:
Personable and knowledgeable Information Technology graduate with over 8 years of experience assisting customers with various issues. Providing the best customer service experience to meet client's expectations and to build trust with their customers or users. I have experience in taking inbound, outbound calls and emails; following it up to the client to ensure that their issues are resolved fully. I worked as a Technical Support in one of the known mobile brands and I was a Support Ambassador of the top vacation rental platform. Currently working as a Jr. Transport Dispatcher.
Karanasan
+Account : Toys “R” Us – Biggest Toy company in the U.S
-CSR (4 months) - pure inbound calls/sales
-Back office / Tier 2 (6 months) - blended (inbound, outbound and email)
-Subject Matter Expert (2 months) - assisting new representatives
Operation Support: Tier 2 (SITEL) | 2015-2020 (5 years)
+Account : Staples - One of the top seller of office supplies in the U.S
-CSR (1 month) - pure inbound calls
-Operation Support specialist (5 years) - blended (inbound, outbound and email)
Technical Support (CONCENTRIX) | 2020-2021(1 year)
+Account : Samsung Mobile
-TSR (1 year) - pure inbound calls
Support Ambassador (TDCX) | 2021-2022 (1 year)
+Account : AirBnb - One of top vacation rental platform
-CSR (1 month) - inbound and outbound calls
-Tier 1 (6 months) - blended (inbound, outbound, live chat and email)
-Tier 2 | Escalation Team (5 months)- blended (inbound, outbound, live chat and email)
Junior Dispatcher (Intogreat Solutions) Present - Pure outbound calls
+Account : Blacklane - High end Transportation in Germany that gives Transportation Services to respected dignitaries around the world whenever they are abroad.
- Operations Control - To call drivers that we call “chauffeurs” to properly assign the rides of our clients to ensure the service is excellently handled.
Edukasyon
Grade School: Bisagu Elementary School (2000 – 2006)
-Best in Mathematics
-Graduated with honor
-Champion in Chess contest - Regional Division
Aparri East National High School (2006-2010)
-Graduated with honor
Cagayan State University
-Programmer of the year award - 2014
-1st place in Dynamic Web Designing - 2014
-Certificate of Completion for Computer Hardware Seminar - 2013
-Best Capstone of the Year – 2014
-With Merit Award - 2014
-Graduated with honor
Mga propesyonal mula sa parehong sektor ng Serbisyo sa Customer/Suporta tulad ng Olimar Brines
Jerico Haquihaca
Bachelor of Science in Civil Engineering Graduate
Serbisyo sa Customer/Suporta
Mga propesyonal mula sa iba't ibang sektor malapit sa Cainta, Rizal
Trabaho malapit sa Cainta, Rizal
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Checker
Natagpuan sa: Talent PH A C2 - 10 oras ang nakalipas
LIKAS YAMAN SERVICE CORPORATION Manila, Pilipinas PermanentAssists in bottle deliveriesChecks correctness of returned and issued materials to suppliersValidates and record arrested bottle rejects from profilingValidates and record quantity of arrested bottle rejects from profilingArrest foreign matter during profilingAssists in sorting a ...
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Cost Estimator
Natagpuan sa: Talent PH A C2 - 4 araw ang nakalipas
Dempsey Quezon City, PilipinasCOST ESTIMATOR · - Male/Female · - Graduate of BS Civil Engineer (can be licensed or not as long as GRADUATED) · - w/ ATLEAST 2-3years experience as Estimator in Construction Industry (Office based work) · - Good mathematical and analytical skills · - Able to use AutoCAD and Sket ...
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Administrative Medical Assistant
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
Microsourcing Philippines Inc Quezon City, PilipinasWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Medical Records and Authorization Clerk, be 100% YOU with MicroSourcing · A Medical Records and Authorization Clerk is expect ...
