Paul Avila

With 17+ years at Globe Telecom, I led sales strategies, managed distributor networks, and trained high-performing teams. My business development, leadership, and communication expertise drive market growth and performance.

Key Roles and Experience
 

Globe Telecom (2007 – 2024)

Business Development Expert
Led partner relationship management, strategic planning, and project implementation to meet business targets.

Territory Sales Head
Oversaw training development, coordinated with key departments and created new sales materials to boost performance.

Training Expert
Designed and delivered training programs, aligning them with marketing and sales objectives.

Custodian & Retail Specialist
Managed inventory, handled after-sales operations, and ensured customer satisfaction through accurate documentation and issue resolution.

Customer Service Associate
Provided frontline support, quickly resolving mobile subscription issues with empathy and efficiency.

Cloudworkers AG (2024 – Present)

Freelance Chat Moderator
Specializes in online community engagement, customer relationship building, and enhancing platform success through chat moderation.

Early Career Roles (1997 – 2006)

Held administrative, educational, and sales roles at Avon Cosmetics, Pulilan Agri, and San Pablo Educational Center, gaining early experience in customer service, education, and account handling.

Certificate Course in Learning Design and Evaluation
Ateneo de Manila University, 2015

Bachelor of Science in Hotel & Restaurant Management
La Consolacion University Philippines, 1997

Continuing Professional Teacher Education
Bulacan State University, 2004