Pen Nasalga

I am an experienced customer service professional with over 3 years in the healthcare industry and 2 years on specializing real-time analysis and monitoring market performance. I have a proven track record of improving customer satisfaction scores, optimizing operational processes, and providing real time analysis to achieve business goals. My expertise includes data-driven decision-making, strategic planning, and fostering collaborative work environments. I am passionate about delivering exceptional service and driving impactful results. I strive to contribute to innovative organizations where I can leverage my skills to make a difference. Outside of work, I enjoy mentoring others, learning about how to improve skills, and exploring ways to enhance workplace efficiency.

experienced customer service professional with telco and over 3 years in the healthcare industry and 2 years on specializing real-time analysis and monitoring market performance

Completed secondary level