Rhea Cuevas

Guest-focused hospitality professional with international front office experience at Hilton Milwaukee and reservation expertise from El Rio Y Mar, Palawan. Cum laude graduate in Hospitality Management, skilled in OnQ, Amadeus, Beds24, and Hotsos. Known for empathy, adaptability, and attention to detail, with a passion for delivering seamless guest experiences. Seeking a dynamic role in Cebu to bring global standards and heartfelt service to a forward-thinking hospitality team.

I gained international front office experience as a J1 Front Desk Associate at Hilton Milwaukee (July 2024 – June 2025), where I handled guest check-ins and check-outs, resolved complaints with empathy, upsold services, and utilized systems such as OnQ and Hotsos to ensure smooth operations. Prior to that, I worked as a Reservation Officer at El Rio Y Mar in Palawan, managing bookings through Beds24 and Amadeus, coordinating closely with the front office team, and consistently ensuring guest satisfaction through attentive service and efficient reservation management

I earned my Bachelor of Science in Hospitality Management from Visayas State University, graduating cum laude.