S.V Vallejera

I am a dedicated ESL teacher and customer-support professional with strong communication skills and a passion for helping people. I bring patience, reliability, and a friendly attitude to every interaction — whether teaching English or assisting customers. As a freelancer, I deliver quality work on time, adapt quickly to different tasks, and strive to exceed expectations. I’m eager to take on new opportunities and committed to helping clients or students succeed.

Motivated and detail-oriented professional with over 3 years of customer service experience in the travel support industry, along with hands-on experience as an ESL tutor. Skilled in handling customer inquiries, resolving concerns, managing bookings, and providing clear and effective communication across multiple channels. As an ESL tutor, experienced in teaching English to students of various levels, creating engaging lessons, and helping learners improve their speaking, reading, and writing skills.
Demonstrates strong communication abilities, patience, adaptability, and the capacity to work independently in a fast-paced, remote environment. Committed to delivering high-quality service, maintaining customer satisfaction, and supporting team and student success.

Completed a bachelor’s-level education with a strong foundation in communication and language skills, supporting both customer service and ESL teaching roles. Trained in effective written and verbal communication, interpersonal skills, and basic computer proficiency. Additional training in ESL teaching and customer service further strengthened the ability to assist clients, teach students, and handle various online tasks in a remote work environment.