Teodoro Gaor

Demonstrated history of working for more than 18 years in the hospitality industry (in remote areas & resort operation)  Skilled in Financial Management, Sales & Revenue customization, Service & Program conceptualization, Property Management & preventive maintain measures, Resort/Hotel Pre-opening including residential rental & non-rental program, HR/Personnel Administration & Training.  Finance acumen & can able to read & interpret numbers/financial statements.  I’ve been exposed with small business & entrepreneurial development for 5 years, people initiatives, community & cooperative development for 12 years, banking & micro finance for 4 years. 

Resort Manager
March 2023 to present.
Six Senses Resort & SPA
Con Dao Resort & Residence
Con Dao District Ba Ria Vung Tau, Vietnam
- Second in command of the Resort, managed the day-to-day operations including but not limited to managing
reservations, guest satisfaction, front office operations, train and motivate resort management team and staff.
- Assisted the General Manager, the Resort Manager has overall commercial responsibility for planning,
organizing, directing, and coordinating the work and resources as per Organization Chart.
- ensured customer satisfaction, that all Hosts working together as a team and that the business makes profit.
- Assumed responsibility for smooth running customer services, the Resort Manager has a financial role and
responsibility in maintaining cost, ensuring all expenditures are valid.

General Manager January 2022 to January 2023 Wyndham Garden Cam Ranh Resort
Cam Ranh, Khanh Hoa
The property is under franchise contract with Wyndham Hotels & Resort which is 12.7 hectares beach resort with 241 villas (3BR & 4BR Villas) which under rental pool program.
- Met all pre-set up requirement on the opening of the resort.
- Market positioning & rates establishment including competitor’s evaluation & review.
- Established & building service culture, service standard, guest experiences and activities.
- Team coaching, training & development.
- Accomplished budget & target pre-operation (soft opening).
- Established sourced of bookings including relationship with all local TO/TA from Korean & domestic market.
 

Resort General Manager June 2021-December 202 Stelia Beach Resort
Tuy Hoa, Phu Yen Province
Boutique resort with 42 villas, 3 Restaurants & 2 bars, and 14 bed SPA.
- Responsible for the re-branding of the resort, re-positioning in the market
- Enhance resort branding and establish effective standard service in all area (FO/HK, SPA, F&B and Activity guest
services)
- Adopted SPA & Mini-bar Inclusive service and daily guest activities.
- Writing & training guest services standard for all HODs & staff
- Enhance all profit centered department including sales & marketing through application different revenue,
sales & marketing approached.
strategies.
Handled & resolved employee’s conflict & related concerns, increased productivity and maximizing manpower capabilities proven developing
quality & committed workers.

General Manager/Resort Manager August 2016 - April 2021 Executive Assistant Manager November 2015-July 2016 Naman Retreat
Da Nang City, Vietnam
A destination and SPA inclusive Resort with 132 villas (36 units of 3 BR Villas under rental pool program) and 119 bedroom Condotel.
-responsible for the business growth (revenue & GOP increment) by 10-15% annually from 2015-2019 and maintained GOP% of not less than 46% with the higher of 56%.
-establish best inclusive services (SPA, Yoga & Wellness activities)
-responsible for improvement of resort service culture, service standard, programs & consistent excellent guest services.
-responsible for establishment of SPA/YOGA inclusive and SPA/Wellness Programs.
 

Cluster General Manager May 2020 – April 2021 Empire Hospitality/Naman Retreat
Park Regis/Leisure Inn Cocobay Da Nang
1,222 keys a 4 & 5 Star City hotel (under Stay Well brand hotel) , combined with 132 Villas (Naman Retreat a destination resort) & 119 Condotel units
- Responsible for the establishment of cluster service to 4 hotels
- Responsible for the implementation of Stay Well brand standards
- Directing 10 senior management team and with more than 610 employees
- Directing Sales & Marketing team including HCMC & Hanoi office
- Increasing occupancy from 25% to 38 % in 4 months period
- Creating general SOPs for cluster services and other brand standard
 

Management Consultant (on call) Director of Operation & Finance S&A Enterprises
Sisowath Cor. Street 108
Nov. 2015- Sept 2018 Oct. 2014 – Nov. 2015
Phnom Penh, Cambodia
A group of bar & restaurant local in the city center of Phnom Penh, Cambodia-
-responsible for written general SOP related to all company finances & internal control
-responsible for the company growth & service development
-provide advises to the Owner including business expansion and development
-provide direction, revenue target & recommendation program & strategies to all bar & restaurant managers including marketing.
 

Hotel General Manager Sept. 2013 – Sept. 2014 BEST WESTERN River Palace Hotel
National Road No, 5, Sangkat Sras Chork.
Khan Daun Penh, Phnom Penh, Cambodia
A city hotel with 56 bedrooms with 2 Bar & restaurant and HAMAN SPA located at city center of Phnom Penh, Cambodia
-responsible for hotel branding under BEST WESTERN
-full responsible for the brand implementation
-enhance operational standard and application S&M strategies
-develop HAMAN SPA as unique selling point of the hotel (the only Hamam SPA in the city)

Trails of Indochina
Financial Consultant
No. 45 Bach Dang St., Tan Binh District, HCMC, Vietnam
-Designed & recommend finance operational manual covering 5 countries -Responsible for financial control & improvement of Indochina operation. -Wrote & recommended internal control system & policies
May 2013 - August 2013
 

Financial Controller
Six Senses Resort & SPAs
Con Dao Resort & Residence
Con Dao District Ba Ria Vung Tau, Vietnam
Six Senses Ninh Van Bay
Ninh Van Bay, Ninh Hoa, Khan Hoa, (NhaTrang) Vietnam
58 villas of Six Senses Ninh Van Bay & 76 villas of Six Senses ConDao including 12unit 3BR Villa (under rental pool program)
-the longest expat working under (almost 4 years) at SS Ninh Van bay before transferring to SS Con Dao -responsible enhancement of Finance internal control policy and procedures.
-designated as EAM and Resort OIC every time GM away from operation – (SS Ninh Van Bay)
-part of the Pre-Opening Team for SS Con Dao
-responsible in developing (rental pool program –calculation of owner/management revenue & shared expenses)
 

Financial Controller
PHNOM PENH HOTEL
Lotus Angkor Hotel
Preahkhan Hotel
Phnom Penh/Siem Reap, Cambodia
Royal Group of CompaniesFinance Manager
6th Floor RGC Building, 246 Preah Monivong, Blvd. Phnom Penh, Kingdom of Cambodia
 

Filipino Savers Bank, Inc.
Branch Bank Manager
Microfinance Manager/Marketing & Training Officer #242 Tandang Sora Ave., Quezon City, Philippines
 

Center for Small Entrepreneurs (CSE)
Sr. Project Development Officer
Project Development Officer,
#1518 ASI Bldg., L. Guinto St.,Malate, Manila, Philippines
Community Development Officer
Jun 2002 - 16 Oct. 2006
June 2002 - 31 March 2003
June 2000 - January 2002
May 1996 - May 2000
March 1995 – April 1996
Mondragon Foundation Inc., Rural Cooperative Development Program G. Puyat Ave., Makati City, Philippines
International Catholic Migration Commission (ICMC) July 16, 1990 - July 31, 1994
Dec. 2006 – Sept. 2012

Wages & Benefits Assistant
Records Custodian
General Clerk
International Catholic Migration Commission (ICMC)
Phil. Refugee Processing Center, Sabang, Morong, Bataan, Philippines
Material Assistant - January 1, 1990 to May 15, 1990 Maintenance Coordinator, July 1, 1988 to December 31, 1989 PALMS Agro-Production Company, Wafra, State of Kuwait
Property Custodian - January 1, 1985 to March 31, 1987 Utility Aide - November 1, 1982 to December 31, 1984 Ministry of Human Settlement, Balanga, Bataan, Philippines
Janitor/Messenger - November 1980 – March 1982
City Service Corporation Westinghouse Int'l Project Company,

Bachelor of Accountancy (1987)

Bataan Peninsula State Univerity