Wynea Keans Pena

Enthusiastic person eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel in the field of needed opportunities and contribute to Society. Offers a highly professional attitude and work. Outgoing and reliable professional seeking an entry-level position in the airline industry where my experience and skills will be put to good use

TRANSPORT COORDINATOR, FIFA World Cup 2022 •Worked with venue transport managers for the ingress and egress strategy for various clients group for all FWC stadiums •Utilized Transport Management System (TMM) for uploading drivers and vehicles and scheduling the timing for arrival and departure •Organize the transportation of VIP and VVIP client group •Planning the shifts of cars and drivers for various clients groups •Assist other functional areas with regards to (TMM) system

CUSTOMER SERVICE REPRESENTATIVE/HOSTESS ADMIN, Solusta Talent Agency •Greet and direct guests upon arrival and provide information they need •Create a warm and inviting atmosphere for the guests and event attendees •Perform related services as requested by the clients and supervisors •Promptly communicated any glitches to organizers and managers •Resolve guests complaints and issues •Ensure the safety of the events •Assisted with organization of scheduled events conferences and exhibitions •Ensure providing admission and re-admission policy instructions and notify management for any issues occur

2017 – 2018 Doha, Qatar ADVANCED CERTIFICAT IN SYSTEMS ENGINEERING, Aptech Qatar 2014 – 2017 Doha, Qatar HIGHER DIPLOMA IN SOFTWARE ENGINEERING, Aptech Qatar 2010 – 2014 Camarines Norte, Philippine HIGH SCHOOL DIPLOMA, Chung Hua High School