Mga Trabaho sa Gratitude Philippines sa Pilipinas

We are ramping up and hiring in EXL CEBU. One day process available with virtual interview option. · SHS grad at least · 1 year of BPO experience (voice international account) · ...

Monitors Agent's performance daily by recording, listening to, and evaluating calls, tickets or transactions based on client's goals and expectations.Provides feedback to agent on quality of service to ensure proper procedures, · customer satisfaction (CSAT) and compliance expect ...

Operations Manager · The Operations Manager will oversee all aspects of daily operations including benchmarking competitors identifying areas for improvement implementing changes to increase efficiency productivity. · Benchmark competitor's offerings identify areas for improvemen ...

This is a Senior Data Engineer position. The job involves designing and building scalable data pipelines for real-time and historical data processing. · ...

We are seeking a compassionate and dedicated Customer Support Representative to join our healthcare BPO team. You will be the first point of contact for patients, providers, and health plan members — delivering world-class service, · resolving inquiries, · and ensuring a smooth s ...

We are looking for a Career Service Representative to work in the healthcare account. The job involves onsite process and requires at least high school graduate with or without BPO experience. · Maintain customer relations · ...

Benchmark client's competitors and provide better solutions to clients and customers. · Able to upsell/cross-sell to the clients to enrich the business features which can add values to their in-house business strategies. · Always seek ways to develop the performances of superviso ...

The candidates should meet the following criteria: · HS/SHS/College Undergraduates with 6mos BPO exp REQUIRED · willing to work in Boni site · ...

The QA Analytics Manager will lead end-to-end analysis of Quality, CSAT/NPS, FCR and customer experience metrics across multiple programs. · Produce daily, weekly and monthly insights highlighting performance drivers,trendsand risk indicators. · Build standardized reporting dashb ...

The role is a CSR Spanish Bilingual with the Infinix company. · ...

Senior Data Engineer · The role involves designing scalable data pipelines for real-time historical data processing. · Data is processed from sensors (energy consumption, temperature humidity occupancy) external sources (weather utility data). · 1000s of rows per second are handl ...

Job Overview · The QA Analytics Manager will lead end-to-end analysis of Quality, CSAT/NPS, FCR and customer experience metrics. · Responsibilities: · Produce daily, weekly and monthly insights highlighting performance drivers, trends and risk indicators. · Build standardized rep ...

Job Summary · The Sr. Associate Trainer will conduct product process or upskilling trainings manage nesting activities assist operations as SME of the product when there's no classes. · Conducts knowledge check identify training gaps touch base with stakeholders to identify any p ...

We are hiring Financial Customer Support Representatives to provide financial customer support for inbound/outbound queries related to accounts, payments, billing, transactions, and financial products. · Provide financial customer support for inbound/outbound queries related to a ...

+ Job summary: Medical coder license, solid 3 years coder experience, work from home setup. · + Qualifications:Medical coder License · Solid 3 years Coder Experience · ...

We are looking for a Service Desk Agent to join our team in Manila. The successful candidate will have excellent customer service skills and experience in technical support. · The ideal candidate will have at least two years of experience in technical support and be proficient in ...

Retention Account position available for a candidate with 6 months up healthcare experience. · ...

Benchmark client's competitors and provide better solution to clients and customers. Able to upsell/cross-sell to the clients. · ...

Job Overview · The Operations Manager role at Gratitude Philippines involves overseeing various aspects of business operations. · Benchmarking client competitors to provide better solutions. · ...

Job Overview · This Senior Associate QA monitors agent performance daily through calls and tickets evaluating client expectations. · ...