Mga Trabaho sa Majorel sa Pilipinas

This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials ...

The Sales Manager will interpret business strategy and determine innovative solutions supporting strategy implementation. · ...

+Job summary · This is a workforce management position responsible for analyzing and validating forecasted volume and building staffing/scheduling plans to incorporate and/or meet business unit plans, productivity and service objectives. · +ResponsibilitiesResponsible to create/o ...

At arvato, we measure our success through the · successes of our customers. Our DNA is built upon Customer Obsession, Ownership, · and Continuous Improvement (Hustle). We achieve our goals by means of · experience, state-of-the-art technologies, creativity, passion and a commitme ...

Responsible for handling support related questions for client customers and partners. This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. · Receives incoming call, emails and ...

The Support Specialist is responsible for coordinating, investigating and managing issues escalated through various CRM channels. They correspond with customers and other support representatives through inbound/outbound calls, chats and emails. · ...

The Quality Specialist evaluates individual staff performance by regular monitoring/coaching on a daily base driven by a daily/weekly and monthly target. · Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement · Maintain quality reports a ...

Train and facilitate adult classroom training in support of client programs to ensure superior workforce preparation; specifically with front-line representative level employees (agents, advocates, representatives, support engineers). Training may be delivered in live classroom s ...

Job summary · We design build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents with 63000+ people and 60 languages means we can deliver ...

The Lead Trainer may interface with the program client to provide feedback on Learning Content structure and effectiveness. The Lead Trainer is also responsible for Core and In-Team Trainer development.The Lead Trainer maintains classroom space including application verification ...

Perform accurate and efficient front-line contact center functions for automotive customers. · ...

An experienced, confident individual with proven skills in Sales coaching, genuine dedication, and the people skills necessary to motivate our Sellers, drive our business and help our customers achieve more. · ...

Maintain existing reporting database tools through current knowledge of programs and tools and processing report requests Provide requested reports with the required data elements for team and other departments as needed Develop new reporting applications to meet business demands ...

The Operations Business Process Specialist documents, analyzes and ensures execution on approved operations strategies/transactions. Performs technical tasks to keep business flowing. Provides direct feedback to operations. · Construct and maintain detailed documentation of busin ...

The Customer Service Representatives (MOR) supports the day to day administrative requests submitted by operations managers across multiple regions and across multiple client queues. · The job involves communicating with customers and/or counterparts, performing tasks within agre ...

The Quality Supervisor for Contact Center Quality supports Transaction Monitoring requirements, · and/or Sales Verification (as applicable) requirements for a program or a vertical account either within · a site and/or across multiple locations.This incumbent will supervise all Q ...

The Real Time Analyst is a Workforce Management role that reports to the Workforce Manager and will take direction from the Workforce Forecasting and Scheduling Analyst. · ...

The main purpose of the role is streamlining single escalations between Majorel and the client. · This position ensures proper communication of escalation outcomes to the team and all relevant parties. ...

The Customer Service Representatives (MOR) supports the day to day administrative requests submitted by operations managers across multiple regions and across multiple client queues. · Receive and review blocked orders for client as assigned utilizing Majorel and/or client intern ...

+The Specialist Quality and Training performs all duties required of a Quality Coach as well as conducts training activities as needed for new hire employees. · ...