Mga Trabaho sa Ubiquity sa Pilipinas

The WFM Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. · ...

+The Workforce Supervisorensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. · +Supervises 20 Real Time Analysts Globally · Perform one-on-one coaching with the RTAs · ...

We live and breathe our mantra: Head, Heart, Hustle. · ...

The QA will monitor inbound and outbound call and potential emails or chat responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies. · Participates in design of call monitoring formats and quality standardsPerfo ...

We are looking for a Senior IT Manager with around 8 to 10 years working experience as the Head of IT in a BPO setting. · Ability to develop and coordinate IT plans, policies, resources, goals, vision and expectations · Act as a critical incident and problem manager for major bus ...

The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. · The RTA Supervisor works with the Workforce Manager and internal business leaders to deter ...

The Team Leader is responsible for providing oversight of the day-to-day operations of assigned customer program(s) during a designated shift. This position will assist management with customer escalations and monitoring of critical processes. · Manage a team of agents to achieve ...

We are seeking a highly organized proactive and trustworthy Executive Assistant to provide both professional and personal support to a President This role is critical in ensuring day-to-day efficiency organization and follow-through across business and personal matters The ideal ...

+ The Team Leader is responsible for providing oversight of the day-to-day operations of assigned customer program(s) during a designated shift. + · + This position will assist management with customer escalations and monitoring of critical processes.+ · + The Team Leader is resp ...

We are seeking a highly skilled and motivated Senior Operations Manager to lead our operations team in Cagayan de Oro City. · ...

Publish yearly budgets and monthly forecasts provide management reports on scorecard achievement budget utilizations and other financial impacting metrics that will help management make an informed decision ensure company spending is within budget adapt depending on revenue outco ...

The Corporate Sales Coordinator plays a key role in driving revenue and expanding our client base across a multi-brand hotel portfolio. · This position is responsible for researching and developing marketing opportunities, · implementing strategic sales initiatives, and supportin ...

As a Customer Service Representative at Ubiquity you will deliver exceptional service with expertise empathy and drive to succeed. · ...

Support the Leaders of the People Team, the Culture, Communication and Experience Team, and the site People Team Manager · ...

We are seeking a People Advocate for our PH Offices. This position is responsible for acting as an advisor on specific areas of employment laws, mediating employee disputes and representing the company on external mediation. ...

Collaborate closely with the Operations Analyst to review operational data analyze trends and identify opportunities for process improvement across hotel operations Participate in regular revenue management calls providing operational insights and supporting strategy discussions ...

The Team Leader is responsible for managing a team of agents to achieve or exceed goals and key performance indicators by periodic coaching and mentoring. · ...

The Recruitment Specialist is responsible for providing administrative and logistical support of company-wide recruiting efforts. · ...

MIS Analyst role involves developing and distributing Contact Center reporting, modifying scorecards and dashboards, analyzing data for integrity and accuracy. · 1-3 years of experience in MIS role · Experience in extracting data from CMS platforms · Strong data analytics skills ...

We are seeking a highly organized proactive and trustworthy Executive Assistant to provide both professional and personal support to a President. This role is critical in ensuring day-to- day efficiency organization and follow-through across business and personal matters. · Serve ...