Mga Trabaho sa Valor Global sa Pilipinas

Manage operational activities for assigned client program(s) within company and client guidelines and policies. · ...

This is a Medical Billing Representative job that requires providing high-quality customer service and ensuring smooth flow of inquiries and complaints via call, email or chat. · ...

We are looking for a dynamic L&D Facilitator who does more than just deliver content—you will be a hybrid expert capable of both designing high-impact curricula and leading engaging training sessions. · ...

Operational leadership and management experience in a BPO environment with at least 5–7 years of leadership experience and at least 3 years specifically in a healthcare account. · Manage the end-to-end delivery of healthcare services. · Monitor and drive key metrics such as Avera ...

Manage operational activities for assigned client program(s) within company and client guidelines and policies. Manage, motivate, and develop front line supervisory staff responsible for the day-to-day performance of teams of call center agents who provide services on behalf of t ...

+ Payroll Execution: Process full-cycle bi-weekly and weekly payroll for 1,000+ exempt and non-exempt employees across multiple US jurisdictions. · + BPO Specifics: Manage complex payroll variables common in BPO environments, including shift differentials, performance bonuses, ov ...

This is a full-time on-site role for a Report Analyst located in Taguig. · Strong analytical and problem-solving skills for interpreting data and identifying trends · Proficiency in communication and presenting data-driven insights · ...

+h2>Job summary · Monitor and drive key metrics (KPIs) such as Average Handle Time (AHT), First Call Resolution (FCR), and Customer Satisfaction (CSAT). Conduct regular 1-on-1 coaching sessions and side-by-sides to improve agent technical skills and communication. · +At least 1–2 ...

Greet and direct guests clients and job applicants with a professional welcoming demeanor Manage security badges visitor logs assist HR Operations scheduling document filing coordinating meeting room reservations. · Greet and direct guests clients and job applicants with a profes ...

Monitor and drive Key Performance Indicators (KPIs) such as Turnaround Time (TAT), Accuracy, and Quality Scores. · Bachelor's degree in Business, Health Administration, or a related field. · , Familiarity with healthcare systems (like EPIC or Trizetto), medical coding (ICD-1 ...

The Instructional Designer at Valor Global is responsible for designing learning solutions that support employee performance. · Design and develop instructional materials such as training modules. · Collaborate with subject matter experts to ensure content accuracy. · ...

Implements human resources programs by providing human resources services. · ...

This HR Specialist role involves implementing human resources programs by providing services including talent acquisition employment processing compensation benefits training and development records management safety health succession planning employee relations retention labor r ...

The Instructional Designer at Valor Global designs learning solutions to support employee performance. · ...

We are looking for a dynamic L&D Facilitator who does more than just deliver content—you will be a hybrid expert capable of both designing high-impact curricula and leading engaging training sessions. · Identify performance gaps and analyze learning needs to design targeted train ...

Monitor and drive key metrics (KPIs) such as Average Handle Time (AHT), First Call Resolution (FCR), and Customer Satisfaction (CSAT). Conduct regular 1-on-1 coaching sessions and side-by-sides to improve agent technical skills and communication. · ...

Provide high-quality customer service to customer · Ensure smooth flow of inquiries and complaints via call email or chatProvide high-quality customer service to customer and ensure smooth flow of inquiries and complaints via call email or chat · Ensure all responses to customers ...

Manage the end-to-end delivery of healthcare services (e.g., medical billing, claims processing or patient scheduling). · Mentor and coach Team Leaders and Operations Managers to build a strong leadership pipeline. · Serve as the primary point of contact for the client providing ...

Process full-cycle bi-weekly and weekly payroll for 1,000+ exempt and non-exempt employees across multiple US jurisdictions. · Manage complex payroll variables common in BPO environments · Administer DailyPay and Friday card programs · Maintain strict adherence to FLSA regulation ...

The Team Manager role involves performance management, compliance oversight, team leadership, client relationship management, process improvement, and escalation handling. · 3+ years in a BPO environment with 1-2 years in a leadership role within a Healthcare Account. · Bachelor' ...