Mga Trabaho sa XtendOps sa Pilipinas

Process Specialist (AI Context Engineer)/Proofreader · Purpose · Document, optimize, and translate customer journeys and internal workflows into AI-ready process formats to support automation, SmartAgent training, and operational transformation across clients. Additionally, proof ...

As a PA SME - Nurse you will serve as a clinical and operational resource in the prior authorization process ensuring timely and accurate approval of healthcare services. · ...

The Team Leader is responsible for driving high First Contact Resolution (FCR) performance by effectively managing coaching and supporting a team of customer service representatives. · This role ensures customer concerns are resolved accurately on the first interaction while main ...

As a Director of Operations you will organize and oversee the daily client operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. · Vision and leadership: ability to see the ...

Company Overview: · We represent a broad array of clients in class and mass actions, individual arbitrations, and multidistrict litigation matters at the trial and appellate levels in federal and state courts. Serving hundreds of thousands of clients in litigation and arbitration ...

The Healthcare Project Specialist supports the execution of U.S. healthcare programs by handling day-to-day project activities, documentation, tracking, · and coordination.The Specialist plays a critical role in maintaining data integrity, process discipline, · and operational re ...

The Call Center Quality Assurance Manager is responsible for leading the quality assurance function to ensure consistent service excellence, · compliance and customer satisfaction across call center operations. · Develop and implement quality assurance frameworks aligned with cli ...

As a HubSpot Analyst at XtendOps, you will play a critical role in executing and optimizing marketing and sales campaigns. You'll leverage HubSpot to build workflows, nurture leads, and improve digital performance through data-driven insights. This role combines technical, operat ...

Detail-oriented contact center analyst with strong experience in contact center metrics, advanced Excel reporting and data visualization. · ...

The Workforce Management (WFM) Lead is responsible for designing governing and operating the enterprise WFM model supporting a large-scale highly regulated pharma contact center environment. · ...

A frontline support representative needs to manage customer queries and complaints by providing helpful information and responding promptly to inquiries. · ...

Ensure company business is well-coordinated and productive by managing its procedures and coaching its people. · Oversight and management of assigned client accounts and operations. · Multitasking across assigned duties including monitoring operations staffing, temporary coverage ...

The NetSuite Accounting & Invoicing Specialist supports the Accounting team by managing accounts receivable invoicing, · data entry, · & billing operations within NetSuite.Bachelor's degree in Accounting, · Finance, · or related field · 3-5 years accounting experience, · with str ...

The IT Support Specialist will be responsible for providing technical support to end-users. The role involves setting up and deploying devices, onboarding and offboarding users, resetting passwords and resolving access issues. · The specialist will also troubleshoot hardware and ...

This is a full-time, · on-site Team Lead (BPO) role based in Cebu. · The Team Lead will oversee a team of agents, · ensure performance metrics are met, · and maintain quality service delivery.Foster professional growth · & strong workplace culture lead to exceptional service deli ...

+ResponsibilitiesDevelop and execute enterprise-wide training strategies aligned with business goals and client requirements. · Oversee onboarding, upskilling, leadership development, and continuous learning programs. · Ensure training content, delivery methods · ...

Job description: · Job Title: Team Leader (BPO – Publishing Account) · Work Setup: Onsite | Graveyard Shift - iloilo · Start Date: ASAP · Job Summary: · We are seeking tenured Team Leaders with solid experience in a BPO environment to support a publishing account. The ideal candi ...

The Accounting Manager is responsible for overseeing day-to-day accounting operations with a strong focus on Accounts Receivable and invoicing. · ...

The Project Manager is responsible for leading and governing U.S. healthcare programs across operations technology and compliance. · This role requires a strong understanding of the U.S. healthcare system including payer and provider environments regulatory requirements and HIPAA ...

We are seeking a data-driven professional with strong analytical, technical and communication skills to transform complex datasets into actionable insights. · ...