- Business Development: Support Regional Sales Manager with solution selling into current account base as well as expanding New Business Developments (NBDs).
- Sales Support: Provide technical consultancy such as product recommendations and support machine trials to current/new customers/applications. Conduct competitive analysis to find selling point.
- Technical Support: Visit key customers and distributors routinely to understand their requirements and provide them timely technical support.
- Product and Application Training: Provide technical training to customers to improve their knowledge of our complete product range and improve their troubleshooting capabilities.
- Customer Complaint Handling: Work with customer service, sales, R&D, and QA to resolve customer complaints in a timely manner.
- Reporting: Provide detailed technical reports of customer trials/visits and laboratory trials/testing. Proactively work to coordinate technical issues with global expert teams.
- System and Procedures: Comply 100% with EHS and Quality management system policies and requirements.
- Knowledge: Adept in understanding and analyzing Advanced Packaging, Flexible Packaging, Soft Packaging market and its competition.
- At least 5 years technical experience in the flexible lamination segment.
- Skills/Abilities: Equipped with skills in presentation, negotiation, product application, testing, customer service, complaint analysis, conflict resolution, and technical reporting.
- Attitude: Self-motivated; able to work and contribute effectively to a team; positive work values and ethics; innovative and focused on continuous improvements; manifests sense of ownership on tasks and responsibilities. Must be a team player and can adjust to various walks of life.
- Education: Graduate of any 4-year course, preferably Business Management, Chemistry or Chemical Engineering
- Experience: 5 years or more of technical sales related experience in adhesives or packaging industry preferred.
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Technical Sales Manager - Pasig - Bostik
Paglalarawan
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